What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Fair
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Instant Messaging
Audio Controls
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Facilitator Functions
Application Share
File Transfer
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Google Meet Reviews
Poojan S.
- Role: Student Academic
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Jul 2021
Good tool for conferencing
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Instantly create a meeting and share the link easily. The user interface is easy to understand. Directly open it in a browser, no particular app is needed.
What is your favorite aspect of this product?
Instant chat option is available which is very useful. Users can see the caption in different languages to understand the speech. Host can control the audio of participants.
What do you dislike most about this product?
Users can not call during the meeting on a mobile. Screen accessing feature is not available in meet.
What recommendations would you give to someone considering this product?
Instantly create a meeting and share the link to join the other people. It is best to do a meeting or conference call at work from home. Users can connect with people and present the screen.
Pros
- Helps Innovate
- Efficient Service
- Client Friendly Policies
- Transparent
Erick C.
- Role: Sales Marketing
- Industry: Communications
- Involvement: End User of Application
Submitted Jul 2021
Being simples is its best and worst part
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Sincerely, there's nothing too special in Google Meet as a product. It's a good enough audio and video conferencing tool, but, in my point of view, what makes it so popular is being well integrated to GMail Google Calendar and other Google products.
What is your favorite aspect of this product?
It's simple. It takes nothing more than one or two click to create a room in a Calendar event or to create a quick call which takes only a browser to participate.
What do you dislike most about this product?
I appreciate the simplicity about Google Meet, but there was sometimes when I wished it had more features like Zoom. Although, I'd rather its plainness than the complexity of Zoom, if I had to choose one.
What recommendations would you give to someone considering this product?
Google Meet works best for those who use Google Workplace suite.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Commodity Features
ADITYA R.
- Role: Industry Specific Role
- Industry: Consulting
- Involvement: End User of Application
Submitted Jul 2021
Great Communication Tool; rich in features;
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Amazing look & feel Allows hosting remote Conferences & Town Halls of any number of audiences Easy to download on Mobile's and is very mobile-friendly Due to its unique company logo; it is very easy to identify amongst hundreds of apps. on the mobile phone
What is your favorite aspect of this product?
Facilitates users in joining the call without creating ID just from the meeting link Makes virtual call experience unique Speed is much faster than Skype or MS Teams
What do you dislike most about this product?
Professional look & feel is missing. It branding looks like it is for personal use I have attended call on Google Meet from almost every prominent country and have experienced video getting stuck too many times. I feel not every country has an internet problem
What recommendations would you give to someone considering this product?
Work on improving video quality Invest in giving it a professional brand image and look such as - Slack or Skype for Business
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
