What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Fair
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Instant Messaging
Audio Controls
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Facilitator Functions
Application Share
File Transfer
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Google Meet Reviews
Alejandro C.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Sep 2021
Great part of a complete workplace suite by Google
Likeliness to Recommend
What differentiates Google Meet from other similar products?
I've been using Google Meet for my own business for some time and I'm impressed with the features it offers. I doubt there's something better or more solid for SMB and mid-sized companies if you consider Google's Workspace offering. To be honest, it doesn't look as good as MS Teams does, but it is equally stable when hosting regular meetings and training. I would say it's a good offering overall and the price helps!
What is your favorite aspect of this product?
How easy it is to setup a meeting and fire it up from one single screen: my gmail. That's it. It saves me so much time!
What do you dislike most about this product?
Not as good with higher resolutions as some of their competitors.
What recommendations would you give to someone considering this product?
It's a robust and solid solution that's making its way as one of the top 5 contenders I would say so if you're looking for enterprise-grade, this is good enough. I'd recommend evaluating how comfortable your user base is with google products vs Microsoft ones, or even zoom before going all-in with meets.
Pros
- Performance Enhancing
- Enables Productivity
- Efficient Service
- Effective Service
Willian M.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2021
"Effective and quality communication".
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Meet allows you to maintain uninterrupted, efficient, and high-quality communication. It is also extremely easy to use and run. Google Meet represents the convenience, simplicity, and efficiency needed to have conversations in a variety of circumstances and locations.
What is your favorite aspect of this product?
Its interface is easy to use, allowing anyone to use it, the audio and video quality in each connection is good, as well as the security standards in chats and video connections. It encourages teamwork and facilitates screen sharing.
What do you dislike most about this product?
We have not had any problems using this tool, so it would be dishonest of me to comment unfavorably, but I do wish Google would add the remote access option to this tool; it would be beneficial.
What recommendations would you give to someone considering this product?
It is an excellent product that includes everything necessary and important to maintain secure, smooth, and high-quality communications from anywhere. It also provides a clean workplace and a professional look and feel.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Isménia M.
- Role: Information Technology
- Industry: Communications
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2021
Easy to use, best app for online meetings
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Amazing. It doesn't crash, we can comfortably attend our online classes, work meetings, church meetings and more. The interface is well optimized, the addition of full screen pleases me a lot
What is your favorite aspect of this product?
I like the quality of the video conferences best as well as the interface and design. Simple and easy to handle and with quick access to everyday meetings
What do you dislike most about this product?
60 minutes is very little for the duration of a meeting, I think they could increase this time. Even with a strong internet connection, the image stays with a medium to low resolution
What recommendations would you give to someone considering this product?
It's great, at this time of pandemic Google Meet helped me a lot, so let's not waste time if you want an excellent app that allows you to write, raise your hand for questions, turn on the camera, among others, download this app
Pros
- Helps Innovate
- Reliable
- Unique Features
- Efficient Service
Cons
- Slower Product Innovation
- Less Productive
