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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Fair
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Facilitator Functions

81

Application Share

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

83

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Quentin P.

  • Role: C-Level
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

It's Google. What's not to dislike? Meet works.

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

There are plenty of solutions out there when it comes to online or virtual meetups, but if you have a Google account, I don't think there is anything easier to connect with than Google Meet.

What is your favorite aspect of this product?

It takes two clicks to start an instant live online meeting. So it's the sheer speed of getting connected that makes this so simple to use.

What do you dislike most about this product?

The controls could be slightly more intuitive when you first use it, but once you know where, for example, the whiteboard is, then you never forget it.

What recommendations would you give to someone considering this product?

There are loads of online meeting apps, but if you have a Google account (Gmail), then you should give Meet a try. There's no cost for the basic version and if you regularly need to talk with people far far away, I think you'll like it a lot.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Brittney E.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Easy to use. The features available are useful.

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

It allows you to draw while speaking and present and still view others on screen.

What is your favorite aspect of this product?

The ease of use.

What do you dislike most about this product?

Some features are not available to basic users, like screen record.

What recommendations would you give to someone considering this product?

Its useful and easy to learn.

Pros

  • Enables Productivity
  • Effective Service
  • Caring
  • Saves Time

Bapti N.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

One of the Best Video Conferencing Tool.

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google meet provides one of the best video conferencing experience. Again it has free service with less limitations than any other similar service which helps beginners to use it to understand about the real product. This tool is highly secured and handy. It's so easy to host a meeting on Meet.

What is your favorite aspect of this product?

I like the video quality. I love the screen sharing, tool sharing features and its performances. It's fast, easy to operate and after all it's cheaper than other similar tools.

What do you dislike most about this product?

I haven't found the recording option either. Maybe they should add it. Again it doesn't have private chat option. The interface should be more punchy and some other features to sharing and organizing the audience should be added.

What recommendations would you give to someone considering this product?

As a google product, meet provides best quality. So anyone should give a try who are considering frequent business meeting. Again students can use it for online classes. It can be integrated with google classroom.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Commodity Features

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