What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Fair
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Instant Messaging
Audio Controls
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Facilitator Functions
Application Share
File Transfer
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Google Meet Reviews
Quentin P.
- Role: C-Level
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Aug 2021
It's Google. What's not to dislike? Meet works.
Likeliness to Recommend
What differentiates Google Meet from other similar products?
There are plenty of solutions out there when it comes to online or virtual meetups, but if you have a Google account, I don't think there is anything easier to connect with than Google Meet.
What is your favorite aspect of this product?
It takes two clicks to start an instant live online meeting. So it's the sheer speed of getting connected that makes this so simple to use.
What do you dislike most about this product?
The controls could be slightly more intuitive when you first use it, but once you know where, for example, the whiteboard is, then you never forget it.
What recommendations would you give to someone considering this product?
There are loads of online meeting apps, but if you have a Google account (Gmail), then you should give Meet a try. There's no cost for the basic version and if you regularly need to talk with people far far away, I think you'll like it a lot.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Brittney E.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Aug 2021
Easy to use. The features available are useful.
Likeliness to Recommend
What differentiates Google Meet from other similar products?
It allows you to draw while speaking and present and still view others on screen.
What is your favorite aspect of this product?
The ease of use.
What do you dislike most about this product?
Some features are not available to basic users, like screen record.
What recommendations would you give to someone considering this product?
Its useful and easy to learn.
Pros
- Enables Productivity
- Effective Service
- Caring
- Saves Time
Bapti N.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Aug 2021
One of the Best Video Conferencing Tool.
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Google meet provides one of the best video conferencing experience. Again it has free service with less limitations than any other similar service which helps beginners to use it to understand about the real product. This tool is highly secured and handy. It's so easy to host a meeting on Meet.
What is your favorite aspect of this product?
I like the video quality. I love the screen sharing, tool sharing features and its performances. It's fast, easy to operate and after all it's cheaper than other similar tools.
What do you dislike most about this product?
I haven't found the recording option either. Maybe they should add it. Again it doesn't have private chat option. The interface should be more punchy and some other features to sharing and organizing the audience should be added.
What recommendations would you give to someone considering this product?
As a google product, meet provides best quality. So anyone should give a try who are considering frequent business meeting. Again students can use it for online classes. It can be integrated with google classroom.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Commodity Features