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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Fair
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Facilitator Functions

81

Application Share

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

83

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Willian M.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2021

"Effective and quality communication".

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Meet allows you to maintain uninterrupted, efficient, and high-quality communication. It is also extremely easy to use and run. Google Meet represents the convenience, simplicity, and efficiency needed to have conversations in a variety of circumstances and locations.

What is your favorite aspect of this product?

Its interface is easy to use, allowing anyone to use it, the audio and video quality in each connection is good, as well as the security standards in chats and video connections. It encourages teamwork and facilitates screen sharing.

What do you dislike most about this product?

We have not had any problems using this tool, so it would be dishonest of me to comment unfavorably, but I do wish Google would add the remote access option to this tool; it would be beneficial.

What recommendations would you give to someone considering this product?

It is an excellent product that includes everything necessary and important to maintain secure, smooth, and high-quality communications from anywhere. It also provides a clean workplace and a professional look and feel.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Isménia M.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2021

Easy to use, best app for online meetings

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Amazing. It doesn't crash, we can comfortably attend our online classes, work meetings, church meetings and more. The interface is well optimized, the addition of full screen pleases me a lot

What is your favorite aspect of this product?

I like the quality of the video conferences best as well as the interface and design. Simple and easy to handle and with quick access to everyday meetings

What do you dislike most about this product?

60 minutes is very little for the duration of a meeting, I think they could increase this time. Even with a strong internet connection, the image stays with a medium to low resolution

What recommendations would you give to someone considering this product?

It's great, at this time of pandemic Google Meet helped me a lot, so let's not waste time if you want an excellent app that allows you to write, raise your hand for questions, turn on the camera, among others, download this app

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Efficient Service

Cons

  • Slower Product Innovation
  • Less Productive

Joshua K.

  • Role: Human Resources
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Best For Web Conferencing and Collaboration

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google Meet offers not only the best web conferencing features but also makes collaboration at work place easy. It makes it to share videos and communicate with workmates and clients

What is your favorite aspect of this product?

I like that Google Meet is an affordable business web conferencing solution The software offers many features that makes both conferencing and collaboration easy The software integrates seamlessly with other Google products.

What do you dislike most about this product?

No bad experiences with Google Meet. It meets our needs and it is straightforward.

What recommendations would you give to someone considering this product?

Google Meet is the best you can get for all your web conferencing needs. It is even better if you have other Google products in place because o the ease of integration and better user experience.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

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