What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceGoogle Meet Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Google Meet.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Fair
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Instant Messaging
Audio Controls
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Facilitator Functions
Application Share
File Transfer
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Google Meet Reviews
Vaishnavi A.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Aug 2021
Amazing quality provided software
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Easy to use and security.
What is your favorite aspect of this product?
Audio and video clarity
What do you dislike most about this product?
Nothing about dislike, works amazingly
What recommendations would you give to someone considering this product?
Audio and video clarity is really amazing, give it a try.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Osafo A.
- Role: Operations
- Industry: Energy
- Involvement: End User of Application
Submitted Aug 2021
Useful integration feature
Likeliness to Recommend
What differentiates Google Meet from other similar products?
This software is because of how well it integrates with Google workspace which makes it very smooth since there will be no use for switching from one product to the other.
What is your favorite aspect of this product?
The technical specialist of this product is very helpful and I have come to love every feature because of how I have managed to get help from the team. The user interface promotes creativity in the way I use this product features in meetings which makes it my favourite also it is very user friendly.
What do you dislike most about this product?
No dislikes I have got used to every feature.
What recommendations would you give to someone considering this product?
This product is very useful and it introduces users to a whole variety of products in the Google workspace because of how well it connects with the products I would recommend it to anyone.
Pros
- Helps Innovate
- Performance Enhancing
- Unique Features
- Efficient Service
Alejandro C.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Sep 2021
Great part of a complete workplace suite by Google
Likeliness to Recommend
What differentiates Google Meet from other similar products?
I've been using Google Meet for my own business for some time and I'm impressed with the features it offers. I doubt there's something better or more solid for SMB and mid-sized companies if you consider Google's Workspace offering. To be honest, it doesn't look as good as MS Teams does, but it is equally stable when hosting regular meetings and training. I would say it's a good offering overall and the price helps!
What is your favorite aspect of this product?
How easy it is to setup a meeting and fire it up from one single screen: my gmail. That's it. It saves me so much time!
What do you dislike most about this product?
Not as good with higher resolutions as some of their competitors.
What recommendations would you give to someone considering this product?
It's a robust and solid solution that's making its way as one of the top 5 contenders I would say so if you're looking for enterprise-grade, this is good enough. I'd recommend evaluating how comfortable your user base is with google products vs Microsoft ones, or even zoom before going all-in with meets.
Pros
- Performance Enhancing
- Enables Productivity
- Efficient Service
- Effective Service
