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Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

82

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Fahmi B.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

Reliable and User-Friendly, but Limited Features

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google Meet excels with its integration into Google Workspace, easy setup, and strong security. It supports large meetings and live streaming, offers automatic live captions, and maintains high-quality performance. Available on multiple platforms and competitively priced, it’s a cost-effective choice for individuals and businesses.

What is your favorite aspect of this product?

My favorite aspect of Google Meet is its seamless integration with Google Workspace. This makes scheduling and joining meetings effortless, especially for users who already rely on Google’s suite of tools.

What do you dislike most about this product?

The most notable downside of Google Meet is its limited advanced features compared to some other video conferencing platforms. It lacks certain functionalities like breakout rooms and advanced meeting analytics, which can be a drawback for users with more complex needs.

What recommendations would you give to someone considering this product?

If you're considering Google Meet, check how well it integrates with Google Workspace, especially if you use Google Calendar and Gmail. Evaluate whether its feature set meets your needs, as it may lack advanced functionalities like breakout rooms. Take advantage of its automatic live captions for accessibility. Test its performance on different devices and network conditions, and start with the free version to see if it fits your requirements before upgrading.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Efficient Service

Maria K.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

Google Meet, where the efficient MEET

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

It is user-friendly and does not take much time to establish the meeting. The handy application makes it easy to handle the activities.

What is your favorite aspect of this product?

efficient in updates, easy to use

What do you dislike most about this product?

nothing that could be listed in disliking the product

What recommendations would you give to someone considering this product?

easy to handle and cost effective. It does not waste the time.

Pros

  • Helps Innovate
  • Enables Productivity
  • Unique Features
  • Saves Time

Dishank S.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Google meet - the most reliable meeting software

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

The security which Google meet provides is not comparable with any other software...also the features for facilitator are pretty impressive.

What is your favorite aspect of this product?

My personal favourite aspect is the integrity of this product...the white board features & screen sharing features are really helpful to save the time and get efficient discussion virtually.

What do you dislike most about this product?

The only thing I don't like is that it has some issues with mics... sometimes facilitator are not audible & it requires higher speed of internet...also the data consumption speed of this product is at higher side.

What recommendations would you give to someone considering this product?

It is definitely a good product to consider...as it provides you flexiblilty of online meetings rather then attending at offline..which makes it more time efficient.

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Effective Service

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