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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Fair
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Facilitator Functions

81

Application Share

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

83

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Saurabh A.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2021

Great application for organisation meetings

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google meets comes with google security which not only keeps our privacy as uppermost but also helps us with the best features, also the video and audio quality google provides in their meet is very nice.

What is your favorite aspect of this product?

Google meet help us to demonstrate our products using screen share and also with its file sharing and remote access our team can debug issues in other's system. also we use google meet to schedule our daily meetings within the organization.

What do you dislike most about this product?

The only thing I dislike about google meet is that now it doesn't provide a video recording tool in meetings.

What recommendations would you give to someone considering this product?

I recommend organizations to use google meets for their internal discussions and business discussions.

Pros

  • Performance Enhancing
  • Caring
  • Fair
  • Altruistic

Alejandro R.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2021

"Meet is easy to use, very secure and reliable".

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google Meet is easy to use and understand; it is secure and reliable; its quality standards, performance, and stability are excellent. Google Meet allows you to enable real-time captioning to aid communication with foreign-language speakers.

What is your favorite aspect of this product?

Google Meet has many features and provides a very pleasant and secure user experience. It allows you to organize meetings for more than 200 participants in a very stable way and with very good quality. I especially like the screen sharing option during meetings because it facilitates discussion and delegation of some difficult topics, which can be dealt with more easily and efficiently with this feature.

What do you dislike most about this product?

I am very irritated that chats shared during meetings are lost when the meeting is over, which is often frustrating because important topics are discussed during meetings and it is not possible to retrieve the information shared during the meeting. This is something that should be considered and improved.

What recommendations would you give to someone considering this product?

Google Meet is an excellent tool for team communication and collaboration; it is easy to use, secure and reliable. meet is versatile and flexible, with exceptional audio and video quality. it is a tool that is well worth using and implementing, I recommend it 100% without a doubt.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Esha S.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

Google Meet a reliable video conferencing tool

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google Meet is a very much progressed social and business availability application with the parcel of elements for smooth communication with your companions, family, and office peers. We can undoubtedly message talk, sound, and video call with anybody through Google Meets, and it is additionally convenient for huge crowd gathering calling.

What is your favorite aspect of this product?

Google Meet is a direct and basic application. It's not difficult to work google meet as it doesn't have many components, however it's nice to utilize instructive purposes to share tasks and notes. You can sign in with your Gmail email id no compelling reason to utilize a telephone number. You can have an enormous gathering video call, quiet/unmute, visit and numerous different choices are there to use during a video call. Likewise, it's not possible for anyone to join without the host's authorization in the video call.

What do you dislike most about this product?

Hard to oversee clients in enormous gathering rooms. The free version has less provisions.

What recommendations would you give to someone considering this product?

The majority of my organization's inside gatherings are planned over Google Meet. It is fair and does the work.The slacking highlight is that it doesn't have a screen recording highlight like in different applications.The pixel transparency of the video calling is acceptable however can be significantly better.A general premise can be utilized consistently.Interestingly, it is free and can be effectively gotten to by Gmail just by making a gathering in a Google Calendar. It conveys incredible ease of use and usefulness.Utilizing Google Meet settles on a shocking decision based on its encryption and high-goal meeting experience on cell phone.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

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