What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Fair
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Instant Messaging
Audio Controls
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Facilitator Functions
Application Share
File Transfer
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Google Meet Reviews
Alan T.
- Role: Operations
- Industry: Finance
- Involvement: End User of Application
Submitted Jan 2022
Great product, limited CRM integration
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Very easy to use, virtually no setup or training required
What is your favorite aspect of this product?
Availability for meetings to be joined via calling in to a phone number
What do you dislike most about this product?
We have a VOIP solution for calling and Zoho Cliq as part of Zoho One. In all honesty it has been somewhat of a challenge fitting this into in terms of practical and efficient usage. Between requirements to record calls and meetings with clients and having recordings accessible from within our CRM, this has not always been such a great fit. With that said, there have been many instances where our clients appreciate having the option to have a face to face meeting or for conferencing in multiple parties where parties can join a meeting by dialing in and do not need to worry about internet speeds to be in touch.
What recommendations would you give to someone considering this product?
This is very much worth trying out and considering that if you are using Google as your email provider, it is already built in, there is no need to any type of installation - and likely no need to training either.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Continually Improving Product
Cons
- Inhibits Innovation
- Commodity Features
- Less Efficient Service
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jan 2022
Feature full product
Likeliness to Recommend
Pros
- Friendly Negotiation
- Helps Innovate
- Continually Improving Product
- Reliable
PIYUSH A.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Jan 2022
Excellent Product for professional meeting.
Likeliness to Recommend
What differentiates Google Meet from other similar products?
- Google meet is google's product so it's trustable and safe. - Easy to use, No need for guidance to use.
What is your favorite aspect of this product?
- Easily schedule the meeting and send to anyone easily. - Provided the instant meeting option is the best feature. - the mobile interface is so cool. - all features are available which I want.
What do you dislike most about this product?
- Video quality is not good. - It is consuming more internet data while meeting the customers.
What recommendations would you give to someone considering this product?
-I highly recommended everyone to use this product for business and personal purposes as it is a trustworthy app.
Pros
- Reliable
- Performance Enhancing
- Inspires Innovation
- Fair
