What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Fair
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Instant Messaging
Audio Controls
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Facilitator Functions
Application Share
File Transfer
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Google Meet Reviews
Simon R.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Feb 2022
Room for improvement.
Likeliness to Recommend
What differentiates Google Meet from other similar products?
I can conveniently use Google Meet on most web browsers without having to deal with reduced access to features. While most video calling software platforms do allow users access their platforms from web browser, often times the quality of features pale greatly in contrast to what is made available on a native desktop application.
What is your favorite aspect of this product?
Google Meet is about simplicity. Navigational controls are clearly visible and features are more or less self explanatory. It took me just a couple meetings to get a full hang of what is obtainable with this program.
What do you dislike most about this product?
Google Meet just provides the basic. It does not provide automatic transcriptions, highlight reels , lighting controls etc This is my major reservation with Google Meet.
What recommendations would you give to someone considering this product?
One can have exciting and smooth video meetings on Google Meet. Just do not expect anything extra.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Alice R.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Feb 2022
Great solution; without the need for configuration
Likeliness to Recommend
What differentiates Google Meet from other similar products?
The videos were properly transmitted, additional participants could be added and invited at any time all through meetings, and display presentation and desktop sharing proved effortless.
What is your favorite aspect of this product?
I like the way Google Meet is absolutely accessible and would not need installation. Yet, configuration isn't hard, especially if it improves the aesthetic experience. I originally picked it as my chosen solution due to the obvious free features
What do you dislike most about this product?
When comparing to Zoom, video lags very frequently. Also, there are not subtitles as like zoom, and it is more difficult to record. The much more important part is overall video resolution, the lack of pauses, and network dependability.
What recommendations would you give to someone considering this product?
The application's customization options are appealing to me. In addition, the video resolution is rather great. Easy to use, great customer service, a great way to gain potential clients, great functionality, and highly recommended.
Pros
- Reliable
- Respectful
- Generous Negotitation
- Helps Innovate
Bryce J.
- Role: Sales Marketing
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Feb 2022
Google Meet review
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Google Meet is integrated fully and simply in the Google Workspace environment.
What is your favorite aspect of this product?
My favorite thing about Google Meet is the way meetings are all housed online.
What do you dislike most about this product?
I dislike how it isn't as widely popular as Zoom, for example.
What recommendations would you give to someone considering this product?
My recommendation to someone considering Google Meet is to see what platform people you'd be meeting with use most widely and use that as part of your decision criteria.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Security Protects
Cons
- Charges for Enhancements