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Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

82

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Wulliams C.

  • Role: Industry Specific Role
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2020

A high quality, high performance product

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google Hangouts Meet is useful video conferencing software for use with your Gmail contacts. You can add the people you want to have a business meeting with to a video conference, just select the account you want and add it to the video conference.

What is your favorite aspect of this product?

Among the qualities that this software has we can mention the quality that it offers in sound and images when you make video calls, being one of the clearest that I have been able to use. Google Hangouts Meet is integrated to the whole G suite platform, so you can access a conference room from Google Calendar or from your Gmail email. Joining web meetings is very easy with this software, you just have to have the link of the meeting room and click on it to enter. One of the aspects that I value most about this software is its versatility, since it can be used by any company regardless of its size, enjoying all its benefits. One last aspect to highlight is that Google Hangouts Meet can be used from your android or IOS device, so you can join a meeting anywhere, without the need of a desktop or laptop.

What do you dislike most about this product?

I have used this software a lot when working from my Google account, and I have managed to use all its tools, achieving all my work goals and perfecting the use of video calling for business purposes. I have not achieved any negative aspects in this software and I feel comfortable with each of its tools.

What recommendations would you give to someone considering this product?

I recommend that you use Google Hangouts Meet in your business as you can make video calls and video conferences using Google applications such as calendar or email. Add as many people as you want to your web meetings with Google Hangouts Meet and complete your business goals and objectives.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Oluwatosin O.

  • Role: Operations
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2020

Hangout Meet (Google Chat Archive Tool)

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

The difference between google hangout meet and other similar products is that with google hangout meet,archive and history of all messages are stored in the goggle account used.

What is your favorite aspect of this product?

The favorite aspect of the product is that you can add new users into a hangout meet group and also give them access to the previous messages exchanged in the group .The product is free to use for anyone to use,

What do you dislike most about this product?

What i dislike most about this product is that you can not search with keywords in a chat which means the user will have to scroll to the desired destination .This process is time consuming.The delivery of pictures,videos takes longer than usual text.

What recommendations would you give to someone considering this product?

Recommendations to anyone considering this product is that they can utilize the free version but be cautious as it takes too much time to deliver instant pictures and videos.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Respectful

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