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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

84

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Facilitator Functions

81

Application Share

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

83

Business Value Created

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Duarte P.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Easy and reliable video calls

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Integration with all other google services

What is your favorite aspect of this product?

People from outside the organization can join without logging in

What do you dislike most about this product?

It consumes a lot of RAM

What recommendations would you give to someone considering this product?

This tool has a lot of features that you can try and that might help facilitate your meetings. Do some free google courses to learn about them

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Amar k.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Best Team Communication Tool in WFH or WFO

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

Google Meet is well known product which has unique and smooth features which makes meet different from other. Features like:- Smooth Screen sharing Secure Document sharing Smooth video and Audio call Instant messages with one to one or in Group

What is your favorite aspect of this product?

Google Meet is one of smooth and awesome product by Google. Meet has awesome feature which makes things easier. Some feature which i liked most. - During the covid tough time people had to work from Home and Google Meet played very responsible role to resolved problem of communication in Team using instant message or group messaging | Calling audio and Video. - with Help of Screen sharing, things become easier to explain other team member about task or anyone in team facing any issue. - Document sharing inside team in an very secure way.

What do you dislike most about this product?

Word Dislike is not suited with Google meet because google meet has very progressive growth in terms of performance and feature with the highly scalable way. so i will say this as improvement. - in Google meeting sometime when user tried to join the call, joining call tooks some times too much time (kind of hang screen) - if network is fluctuating screen sharing becomes issue for user.

What recommendations would you give to someone considering this product?

If we are saying recommendations i would say few pointer which i personally feel - Sometimes instant messages not working( tooks too much time to refresh or we have to rejoin the call then we will got latest message). so my 1st point is instant message should be reflect immediately.

Pros

  • Reliable
  • Over Delivered
  • Helps Innovate
  • Continually Improving Product

Muzaffar S.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Simple. Great. To the point. A little buggy

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

Google meet is extremely simple to use and the best part is that I don’t have to have an application to use it. It’s flexibility of access from any browser is what I love

What is your favorite aspect of this product?

Ease of access. Simple interface. These two aspects have been my favourite as they make it easy bf or me to deal with multiple things Definitely a great application to use for mass meetings and quality screen sharing

What do you dislike most about this product?

I don’t like that it’s buggy in certain aspects and it’s not been rectified by the firm which is a disappointment because other than that it’s a great app

What recommendations would you give to someone considering this product?

Definitely go for it if you’re just starting out with meeting apps and this will definitely get the work done with a lot more simplicity than most of the apps available out there

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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