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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

83

Business Value Created

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Jessica R.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

This is a positive review

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Smooth handoff from other google products like email & calendar

What is your favorite aspect of this product?

It's easy to use and intuitive

What do you dislike most about this product?

No issues so far

What recommendations would you give to someone considering this product?

Give it a try

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kiran D.

  • Role: Consultant
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Efficient, user-friendy and smooth.

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

It is a google product and can be integrated with other multiple Google products like classroom, Jamboard, etc. This differentiates Google Meet from other products.

What is your favorite aspect of this product?

Best thing about Google Meet is, it comsumes very less data and provides good video and audio quality. It adjusts according to the internet speed not compromising the quality.

What do you dislike most about this product?

The integration of whiteboard, Jamboard is not efficient. The whiteboard alck features and is quite simple.

What recommendations would you give to someone considering this product?

Google Meet is best video conferencing application as it is free and provides a good quality.

Pros

  • Security Protects
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Adam S.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

Deep integration makes the difference

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

Google Meet is as tightly tied into the Google Business ecosystem as you can get. If that's where you live, it's indispensable and lightweight (in the good way).

What is your favorite aspect of this product?

Instant scheduling out of the box on Google Calendar is awesome. Zoom is close, but it's not as one-click simple.

What do you dislike most about this product?

The UI leaves something to be desired. Even experienced users have trouble sometimes, as it's a bit arcane compared to the competition. Recording is only available on some plans.

What recommendations would you give to someone considering this product?

For Google Business Apps users, it's already there. That means the price is right, and it works. That's huge. I wouldn't use it in a Microsoft shop, but I also wouldn't use Teams in a Google shop!

Pros

  • Security Protects
  • Helps Innovate
  • Reliable
  • Performance Enhancing

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