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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

84

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Facilitator Functions

81

Application Share

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

83

Business Value Created

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Enna K.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Fantastic product

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Unlike other products we can say that this tool is very useful since Google Meet is the best option if you are looking for a free videoconference service for longer meetings. Due to the limited time available with Zoom, I will have to cut meetings in half.

What is your favorite aspect of this product?

What we like the most about this tool is that it is easy to implement this application, since I can quickly access it from the Gmail platform or from the application installed on my smartphone.

What do you dislike most about this product?

Since we have been using this tool we have not found any fault with it since the main feature is that it is fast and simple, you can create an instant meeting in a minute.

What recommendations would you give to someone considering this product?

We can recommend this tool as Meet is great for screen sharing, it starts quickly and helps us with quick discussions in the sidebar. I like how easy it is to start a Meet, but the recent update to the controls leaves a lot to be desired.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Efficient Service
  • Saves Time

Jasveen Kaur K.

  • Role: Consultant
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Fantastic product! It is Google After all!

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

It is seamless

What is your favorite aspect of this product?

Easy to use

What do you dislike most about this product?

App is not too fancy

What recommendations would you give to someone considering this product?

Definitely go for it

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Vinicius D.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Great tool in basic version

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

The compatibility with google and microsoft tools through gmail and outlook, where the experience with mobile devices becomes much more integrative due to the easy accessibility and coverage of these tools in these equipments.

What is your favorite aspect of this product?

The basic version already allows an efficient remote communication experience with the use of most of the resources and without restrictions on the amount of use, being able to be used as many times as necessary.

What do you dislike most about this product?

The resources used were efficient, and at the moment I have no negative points to report.

What recommendations would you give to someone considering this product?

It is a tool that allows calls with great security and quality even in its most basic version.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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