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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

83

Business Value Created

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Virginia R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Google meet its great

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Using this app for my official online  work and international webinars has been a great experience; it's a simple and user-friendly platform. The home office will become even more efficient when video conferencing replaces the phone entirely. There are obvious benefits to simply sharing your screen, collaborating on a project, and boosting productivity. Furthermore, the user interface is incredibly intuitive. There are a number of features that aren't available because of the product's simple design. Only the meeting creator can post polls, for example, in a Hangout.

What is your favorite aspect of this product?

Because no software needs to be installed on the desktop, it's incredibly simple to set up. It's possible to run native apps on mobile phones and tablets. The Google Calendar integration is excellent. It takes only a few minutes to get everything set up, as with other Google products. The product is widely used in our company, and we are pleased with its ease of use and stability of connection. I've been using Google Meet for my online classes, and I'm glad that the marker feature is missing from this app, which means that attendees can't bug the meeting while it's going on. While screen-sharing hosts can also benefit from this,

What do you dislike most about this product?

When your internet connection isn't very strong, it can be a bother. If there are a lot of people on the call and all of their cameras are open, the same rules apply. The battery life of mobile devices (laptops) is severely impacted by the resource-intensive nature of the browser. As a result, certain mobile devices cannot be used. Licensing has become a very difficult process.

What recommendations would you give to someone considering this product?

I don't think Skype is as good as Google meet. In addition, we use Google as our email provider for the company. As a rule, it's better to have everything in sync We don't have to leave the house to participate in virtual meetings, thanks to Google Hangouts. At this location, we also conduct business meetings among our teams. This technology also makes it possible to conduct virtual presentations. Customer meetings, weekly team calls and brief updates can be conducted via videoconference. During the Corona era, meeting rooms became very popular. I recommend this soft.

Pros

  • Continually Improving Product
  • Reliable
  • Efficient Service
  • Saves Time

Sanket M.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Straightforward to use, great product.

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google meet provides most of the features that other vendors offer with an extremely simple interface.

What is your favorite aspect of this product?

Google meet provides quick provision of meeting space along with integration with different devices. The meetings and participants can be easily manage and the application is really easy to use.

What do you dislike most about this product?

The extensions to be used along with meet to follow up with basic needs often do not perform well, thus they must be checked and quality assured before making then accessible for use.

What recommendations would you give to someone considering this product?

It is a fantastic application for hosting online meetings, classes and even large scale events. The platform is easy to manage and maintain while using it.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Effective Service

Cons

  • Less Friendly Negotiation

Alex R.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

"Qualitative and top-notch professional meetings."

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

It is one of the most advanced tools that you might be using for online meetings and professional collaborations. You can have all basic as well as advanced features that will help you in eliminating the fact of not being together under one roof to tackle and run businesses. Just like any other Google product, this one is quite easy to use and will not take your energy to drain you out in just the learning phase.

What is your favorite aspect of this product?

Google is the number one platform people use on the internet for almost everything, why? Because it is good and does not compromise its user’s security by any means. The same situation is here, your security is not compromised and you can use features like whiteboard meetings as well as screen-sharing for better communication and understanding.

What do you dislike most about this product?

Surely Google Meet allows me to share the screen and we are so glad for it, but it does not allow me to share more than one screen which is quite disappointing at times and I need to switch between presentations multiple times. I hope they make changes and update this feature for a better user experience. If we compare it to other platforms, we will realize how its features are amazing but limited at times. Many features are limited. I do not understand why. However, it is not troublesome or disappointing.

What recommendations would you give to someone considering this product?

If you are a company that focuses on security more than anything, I think this is your go-to partner. You can have professional and secure meetings with all basic and most advanced features, it is cost-effective as well. So why not choose something good over and be ready to conquer everything.

Pros

  • Saves Time
  • Fair
  • Acts with Integrity
  • Security Protects

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