What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Helps Innovate
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Instant Messaging
Audio Controls
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Application Share
Facilitator Functions
File Transfer
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Google Meet Reviews
Andrea B.
- Role: Industry Specific Role
- Industry: Transportation
- Involvement: IT Leader or Manager
Submitted Jun 2022
One of the best product for makin viedocall
Likeliness to Recommend
What differentiates Google Meet from other similar products?
It's the most easily to use. Combined with Google Calendar you can have a very smart mangments of your call by remote.
What is your favorite aspect of this product?
His smartness and the fact that you can use it with your browser
What do you dislike most about this product?
Sometimes it connects to my phone while I am using my laptop, and I cannot hear until i turn off the meeting on my phone..
What recommendations would you give to someone considering this product?
If you search the smartest tool for videocall and you use Google Calendar for organize your work, this is the best choice
Pros
- Reliable
- Performance Enhancing
- Efficient Service
- Caring
Cons
- Vendor Friendly Policies
Nikhil J.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2022
Most useful tool for interviews
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Google meet is very nice as it can be used easily via web or app.
What is your favorite aspect of this product?
Google meet is free-to-use software that comes with google secured end-to-end encrypted meetings and chats.
What do you dislike most about this product?
The call recording feature needs to be introduced by Google as it is a must-have during official conferences
What recommendations would you give to someone considering this product?
I highly recommend using google meet as it's free and easy to use
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy
Noel E.
- Role: Information Technology
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Jun 2022
Great for Google shops, but edge to Zoom
Likeliness to Recommend
What differentiates Google Meet from other similar products?
It's integration with G-Suite is very nice for us. But we also utilize Zoom and I think it's still a bit better.
What is your favorite aspect of this product?
It's G-Suite integration.
What do you dislike most about this product?
Nothing at this point. The Covid situation really pushed the envelope on their feature set and timeline, so it's got a much better feature set now than it did 2 years ago.
What recommendations would you give to someone considering this product?
Do a test drive of both Meet and Zoom to compare their integrations for your environment. Zoom actually integrated pretty well with their G-Suite using their Chrome and marketplace add-ons, but Meet still holds an edge with integration into the G-Suite environment. I think Zoom holds and edge when it comes to just comparing them as stand-alone packages.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Commodity Features