This content is currently locked.

Your current McLean & Company subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
+1-877-281-0480 (US/CAN) or
+1-703-544-9513 (International)
Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

83

Business Value Created

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Elena G.

  • Role: Information Technology
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Google Meet: The Future of Communication

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

The main difference between Google Meet and other similar products is that it is designed specifically for businesses and organizations. It is integrated with Gmail and Google Calendar, making it easy to set up and join meetings. But it also can be used for personal meetings, with no time limit. Google Meet offers a larger video meeting size, allowing up to 250 participants.

What is your favorite aspect of this product?

The main thing that I like about Google Meet is how easy it is to use and how it integrates with my Google account. It has a lot of features. Also, I am very glad that it is free.

What do you dislike most about this product?

I dislike that Google Meet is not available on all devices. It is only available on Android and iOS devices. Also, during the video calls, it can be difficult to see other participants if they are not directly in front of the camera.

What recommendations would you give to someone considering this product?

There are a few things to consider when using Google Meet software: 1. Make sure your computer meets the system requirements. Google Meet requires a computer with a microphone and webcam, as well as a strong internet connection. 2. Be aware of the privacy settings. By default, Google Meet will record your sessions and save them to your Google Drive. If you're not comfortable with this, you can change the privacy settings. 3. Google Meet offers a lot of features, and it can be helpful to familiarize yourself with them before using them.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Sami S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Easiest software of its kind to use

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

It’s the easiest software of its kind! Prior to Google meets I was using Microsoft teams and Zoom! It’s simpler yet more powerful

What is your favorite aspect of this product?

Usability! It’s easy to use. Also, notifications, video and sound are great.

What do you dislike most about this product?

I don’t like the integration of the backgrounds! The quality of the image becomes poor when I use different backgrounds

What recommendations would you give to someone considering this product?

Improvement on the backgrounds. It’s very useful to have a professional background of the company when presenting to clients

Pros

  • Enables Productivity
  • Efficient Service
  • Caring
  • Saves Time

Cons

  • Slower Product Innovation
  • Charges for Enhancements

Manish Kumar A.

  • Role: Information Technology
  • Industry: Electronics
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

Easy to use and integrate with other applications

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google meet has a free basic version that has unlimited video calling time like other products in the market have limited time video conferencing available but google meet provides an uninterrupted unlimited calling facility

What is your favorite aspect of this product?

Google meet is a good option to use for business calls it has a whiteboard option which helps us to annotate and present our ideas and project plans to our clients and team

What do you dislike most about this product?

Google meet has a very big issue that it doesn't support screen recording

What recommendations would you give to someone considering this product?

Recommended for everyone who wanna use a free tool for video conference

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Most Popular Google Meet Comparisons