What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceGoogle Meet Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Google Meet.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Fair
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Instant Messaging
Audio Controls
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Facilitator Functions
Application Share
File Transfer
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Google Meet Reviews
DIVESH K.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Sep 2022
Great product for online meet
Likeliness to Recommend
What differentiates Google Meet from other similar products?
1. Ease of use. 2. Visual effects to make the background blur while the camera is ON.
What is your favorite aspect of this product?
1. Screen sharing, is reliable and secure.
What do you dislike most about this product?
One can't send a direct message to a limited set of participants.
What recommendations would you give to someone considering this product?
It's a great tool for online meet with a great set of features.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Kara D.
- Role: Sales Marketing
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Sep 2022
Easy to use!
Likeliness to Recommend
What differentiates Google Meet from other similar products?
More options and ease of use
What is your favorite aspect of this product?
How easy it is to use
What do you dislike most about this product?
Closed captioning doesn’t translate clearly
What recommendations would you give to someone considering this product?
Do it! It’s easy to use and great for remote work.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Inspires Innovation
Derek M.
- Role: C-Level
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2022
Solid video conferencing software,
Likeliness to Recommend
What differentiates Google Meet from other similar products?
I like that you can have Google meet call somebody into the meeting.
What is your favorite aspect of this product?
The ease of use. It's simple to join a meeting right from the browser without needing to download anything. It's also easy to join a meeting.
What do you dislike most about this product?
I've become used to a lot of features offered by Zoom, so in comparison, Google Meet tends to be a bit more basic in its feature set.
What recommendations would you give to someone considering this product?
Try out a number of different platforms to figure out if Google Meet is best for you.
Pros
- Continually Improving Product
- Enables Productivity
- Efficient Service
- Appreciates Incumbent Status
Cons
- Commodity Features
- Less Effective Service
- Less Caring