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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

83

Business Value Created

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Vijay I.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2022

Excellent product for conducting online meetings.

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

It is the most trusted platform in terms of security and functionalities. Arranging meetings and scheduling meetings are easy on Google Meet. Sound and video Quality during meetings makes it unique from all other products.

What is your favorite aspect of this product?

I like the easiness of scheduling a meeting through google meet. It's very quick and needs minimal steps. Easy to add people to the meeting and send an invite. Screen sharing is useful while using goggles meet. It has different options to share the current window or the entire screen. I like how the sound is captured during a meeting. It’s really easy to use Google meet. We can instantly start a meeting through google chat.

What do you dislike most about this product?

The main thing I don't like about Google meet is it doesn’t have an option to record a meeting. It’s really necessary to have a record option on meet as we can listen to a particular meeting when required. Also sometimes there will be audio issues through different OS and browsers.

What recommendations would you give to someone considering this product?

I would recommend anyone to use this product because it is easy to use and doesn’t require any technical knowledge. If we have an account on Gmail then it will be easy to access the meetings. It’s easy to create a meet, add people and join a call. But the only thing they need to consider before choosing this product is it doesn’t have any option to record a meeting so they cannot access the recording later.

Pros

  • Unique Features
  • Security Protects
  • Helps Innovate
  • Continually Improving Product

jigna s.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Speedy and intuitive

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

I really like Google Meets, especially because most of my work is regulated through my Gmail accounts. It's a nice thing to have when everything is organized in terms of schedules, dates, and meetings clearly making it a better choice than the other products.

What is your favorite aspect of this product?

I love how well it synchronizes everything with my phone, calendars, emails. etc. especially because I have gmail and a Google phone. It's super intuitive!

What do you dislike most about this product?

I don't think I have anything that I dislike about it, maybe just the fact that most people I know do not use google meets.

What recommendations would you give to someone considering this product?

I have had no issues with it so far. Will definitely recommend it to other users.

Pros

  • Trustworthy
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Chris C.

  • Role: Sales Marketing
  • Industry: Shipping
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

A easy to use and intuitive comms solution

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Integration with other G services like google calendar is great. Getting up to 100 people on a call with respectable stability is also impressive. Subtitles are also the best I've seen on a video conferencing software.

What is your favorite aspect of this product?

The interface is intuitive and easy to use

What do you dislike most about this product?

Only displays up to 16 participants in tile view at one time. Compare it with Zoom, which displays 49 participants, making it a more suitable option for big meetings.

What recommendations would you give to someone considering this product?

Link up with Google Jamboard for the whiteboard function, something meets could benefit from built in.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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