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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

97 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Fair
  • Helps Innovate
  • Enables Productivity

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Facilitator Functions

81

Application Share

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

83

Business Value Created

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Carlos N.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

More than a video call app

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

recording meet calls and sharing them in Google drive as part of a suite and not just a video call app

What is your favorite aspect of this product?

Noise cancellation

What do you dislike most about this product?

the lack of more chat features

What recommendations would you give to someone considering this product?

Google Meet is part of G Suite or Google Workspace. So you get much more than a simple video call app.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Efficient Service
  • Saves Time

Fiona M.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Simplest way to hold online meetings.

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google meets id much simpler to use and is more browser based compared to Microsoft teams and zoom. It is very easy to open up google meet as it has a very intuitive UI. Google meet allows for amazing connection with others within the google environment.

What is your favorite aspect of this product?

The fact that I can use it on any device. I can use it on my mobile without any glitches whatsoever and I can also access it from my tablet and computer allowing me to attend meetings from anywhere. Google meet has enhanced communication between my team and even with clients as it offers high quality audio and video during conferencing.

What do you dislike most about this product?

It only works with google users. However, this is not a major problem for us since most people we set up meetings have Gmail accounts.

What recommendations would you give to someone considering this product?

Google meet has been great way for us to create operational efficiencies within our company during and after COVID. It has made it easier for us to conduct weekly and monthly meeting without having to physically present.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

stephanie b.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Efficient for virtual interactions.

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Very useful for video conferencing and meetings. Since COVID most of our meetings are virtual so we use it for our weekly as well as monthly meetings within the company. Screen sharing is so effective especially when sharing presentations.

What is your favorite aspect of this product?

It is very easy to join meeting using my google account and the link. Google meet can be used anywhere as long as you have internet connection. The mute and unmute option helps create orderliness in meetings; you mute yourself when you don't need to talk and only unmute yourself if you want to share your opinion. This prevents unnecessary noise during meetings.

What do you dislike most about this product?

It doesn't have the option for recording meetings when we require recordings for future use.

What recommendations would you give to someone considering this product?

Google Meet works for whichever type of meeting whether short or long and it is affordable.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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