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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

97 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Fair
  • Helps Innovate
  • Enables Productivity

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Facilitator Functions

81

Application Share

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

83

Business Value Created

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Kunal V.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

BEST FRIEND IN PENDAMIC SITUATION

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

I feel that the quality of video calls is awesome compared to other similar kind of software. Its smoothness during operating applications is quite good.

What is your favorite aspect of this product?

1) Good Connectivity 2) Video Quality 3) No Call Drop 4) Remote Desktop / Screen Sharing Facility

What do you dislike most about this product?

I feel there is no dislike about google meet, but the business plan might be more costly for low-level to mid-level companies.

What recommendations would you give to someone considering this product?

I would surely recommend everyone to use google meet for virtual meeting purposes as well as a remote desktop tool.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Efficient Service

Arup Kumar P.

  • Role: Operations
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2022

Light weight product for sync up and collaboration

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

The software is very lightweight in nature and consumes significantly less bandwidth. It can optimise itself for slow internet speeds and there is very less chance of call drop. Also, participants can join and drop from the call as and when required without disturbing the host at all.

What is your favorite aspect of this product?

Creating a link where both the host and the participant can join at a later time.

What do you dislike most about this product?

Transferring the call from one device to another while being on the call is not that smooth.

What recommendations would you give to someone considering this product?

This product is very cost-effective and secure and can be used for organisations and businesses of all sizes.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Unique Features

CA Sanjay K.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

wonderful product and easy to use.

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

First of all it is easy to use and also provide Integration with other Google services. Additionally, it is for for google users and provide flexible paid versions.

What is your favorite aspect of this product?

Google Jamboard is helpful to facilitate group brainstorming sessions. These Characteristics enhance participate involvement, this encourage creative learning and gives participants a platform to increase their productivity.

What do you dislike most about this product?

Although screen sharing is a fantastic tool offered by Google Meet, it can only be used to share one screen at once. The alternative is to create two windows on one screen and then share the material in that way. Also there is not any option for waiting room in the Google meet.

What recommendations would you give to someone considering this product?

It is incredibly user-friendly and offers connectivity with a number of other Google products. So choose it if you're seeking for a simple and dependable product.

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Acts with Integrity

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