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Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

82

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Albert G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Very much easy to use and efficient

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

It's instant plug and play type facilities for a professional meeting is making it different from others.

What is your favorite aspect of this product?

Favorite one is it's easy to use UI, and as it's a product of google, I don't need to worry about privacy.

What do you dislike most about this product?

As of now, everything seems to be perfect for me.

What recommendations would you give to someone considering this product?

Just start using the free version and if you find it useful, just subscribe to the paid one.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Aurangzeb Nawaz K.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Reliable and User Friendly Video Conferencing Tool

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google Meet is very easy to use and works well with other Google Workspace applications. Google Calendar makes it simple to schedule and join meetings directly from the calendar, and its user-friendly interface makes it suitable for both tech-savvy and non-tech-savvy users.

What is your favorite aspect of this product?

The simplicity of use of Google Meet is what I find most admirable. Google Meet is a video conferencing tool that you can use directly from your browser without the need to download any additional software, unlike competing programs like Microsoft Teams or Zoom. Additionally, the user interface (UI) is quite simple, meeting the needs of both advanced and novice users.

What do you dislike most about this product?

In example, when it comes to specialized professional demands like more dynamic presentation tools or complex webinar functionality, Google Meet might not have as many sophisticated capabilities as some other platforms.There are some noise cancellation features, but they might not be as effective as other competitors' offerings, which could be an issue in noisy environments.

What recommendations would you give to someone considering this product?

Highly Recommended tool for Reliable, hassle-free audio-video conferencing.

Pros

  • Helps Innovate
  • Trustworthy
  • Effective Service
  • Respectful

Omer E.

  • Role: Student Academic
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2024

Useful and nice

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

Google Meet differentiates itself from other similar products through several key features: Seamless Integration with Google Workspace: Google Meet is deeply integrated with Google Workspace (formerly G Suite), allowing easy access to meetings directly from Google Calendar, Gmail, and Google Docs. This integration streamlines scheduling, joining, and managing meetings within a familiar ecosystem.

What is your favorite aspect of this product?

My favorite aspect of Google Meet is its seamless integration with Google Workspace. This integration allows for easy scheduling, joining, and managing of meetings directly from Google Calendar, Gmail, and other Google apps. The ability to collaborate in real-time on Google Docs, Sheets, or Slides during a meeting, without leaving the platform, significantly enhances productivity and streamlines the workflow.

What do you dislike most about this product?

What I dislike most about Google Meet is its limited advanced features compared to some competitors. While it excels in simplicity and integration, it lacks some advanced functionalities like built-in breakout rooms, more sophisticated polling options, and native whiteboarding tools, which are available in other video conferencing platforms. These limitations can be a drawback for users who need more interactive or complex meeting features.

What recommendations would you give to someone considering this product?

Here are some recommendations for someone considering Google Meet: Maximize Google Workspace Integration: If you’re already using Google Workspace, take full advantage of Google Meet’s seamless integration with Calendar, Gmail, and Drive. This will streamline your scheduling, meeting management, and document collaboration. Leverage Simplicity: Google Meet is known for its user-friendly interface. If you need a straightforward, easy-to-use video conferencing tool that requires minimal setup, Meet is a great choice, especially for teams with varying technical skills.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

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