What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Helps Innovate
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Instant Messaging
Audio Controls
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Application Share
Facilitator Functions
File Transfer
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Google Meet Reviews
Monicah G.
- Role: Finance
- Industry: Transportation
- Involvement: End User of Application
Submitted Nov 2022
Sharing great experience with Google Meet.
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Google Meet is a great and brilliant tool that helps us as a company to have a very effective and smooth communication within and outside our organization. It has a slick design which makes it easy to use and manage. I like the ability to schedule meeting online, share screen and messaging. It is simple and very fast to implement and set up Google Meet and the customer service is top notch.
What is your favorite aspect of this product?
I like Google Meet because it is the easiest and safest application for communication. It has helped us to conduct meetings online, share screen and share files. It is super easy and fast to install and set up and their customer support team is readily available anytime you need help. Also, i like the video and audio quality which is very nice and of high quality.
What do you dislike most about this product?
The only thing you need is to have a strong internet connection to use Google Meet.
What recommendations would you give to someone considering this product?
It is a brilliant and super amazing platform for business communications. I recommend it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Anuj G.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2022
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Naveen M.
- Role: Operations
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2022
Could be better
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Various features are missing from this product that are available on its competitors
What is your favorite aspect of this product?
Realtime captioning feature
What do you dislike most about this product?
Issues with video and audio stopping even with a good internet connection
What recommendations would you give to someone considering this product?
Could be made better with updates as it has shown great potential
Pros
- Helps Innovate
- Continually Improving Product
- Inspires Innovation
- Saves Time
