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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

97 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Fair
  • Helps Innovate
  • Enables Productivity

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

83

Business Value Created

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Archith R.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Cheap, easy to use & has all necessary features

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Reliability of connection, easy to use

What is your favorite aspect of this product?

Screen sharing is seamless, can share a specific chrome window which protects privacy.

What do you dislike most about this product?

Less features compared to others

What recommendations would you give to someone considering this product?

Great option if you need a stable tool for video conferencing and virtual meetings

Pros

  • Trustworthy
  • Saves Time
  • Generous Negotitation
  • Transparent

Rishikesh W.

  • Role: Operations
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2022

Host secure webinars and video conferences

Likeliness to Recommend

7 /10

What differentiates Google Meet from other similar products?

It is simple to use and you can use it with weaker internet

What is your favorite aspect of this product?

Google meets is a great one when having 1-on-1 calls. Video or voice, it's very simple and easy to use. The chat box is just perfect and the quality of my calls is 90% of the time perfect.

What do you dislike most about this product?

That it requires higher bandwidth for better video quality.

What recommendations would you give to someone considering this product?

Google Hangouts Meet is very well suited to have a one-off or a series of meetings with a smaller audience (when we do not expect to use breakout rooms) that do not include keeping in-call messages. I found also Google Hangout Meet quite a universal tool that does not require any specific software.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Inspires Innovation

Ovi Julius P.

  • Role: Finance
  • Industry: Finance
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Dec 2022

Ease of use and reliability

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Ease of use and reliability

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

More trainings are required

What recommendations would you give to someone considering this product?

Go ahead with it

Pros

  • Continually Improving Product
  • Trustworthy
  • Efficient Service
  • Effective Service

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