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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

84

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Facilitator Functions

81

Application Share

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

83

Business Value Created

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Prashant B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2022

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rashpreet K.

  • Role: Operations
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Very improved but need time to adjust

Likeliness to Recommend

7 /10

What differentiates Google Meet from other similar products?

Google works well with Google Suites very well. It integrates seemlessly. Its web and desktop app is extremely light.

What is your favorite aspect of this product?

I could use it anywhere with ease. I just need a code and I can join it from my phone easily.

What do you dislike most about this product?

Not very user friendly at the first look. You have to get used to it esp if you're moving from Teams

What recommendations would you give to someone considering this product?

If you use Google Suite in your enterprise, I suggest that you use Google Meet only for Video, Audio purposes.

Pros

  • Saves Time
  • Respectful
  • Reliable
  • Enables Productivity

ROJI B.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

the ideal software for video meetings

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

The ability to offer a screen, quick meetings, various viewpoints, and cloud recording. With Google Calendar, it is integrated. And I appreciate the function that notifies me if it appears that I am on mute if I am. Its capacity to spot problems and provide hints.

What is your favorite aspect of this product?

One significant advantage over other businesses and software is that all you need is a GMAIL account to access Google Meet with all the free bells and whistles. Your job is made simple by Google Meet, allowing you to seamlessly join meetings while seated wherever. Google Meet is a useful programme that functions easily and without lag on both desktop and mobile devices. has a high-security backend, and thus far, utilising it, I have experienced little to no connection issues.

What do you dislike most about this product?

The product lacks certain more specialist functions due to its simplicity. For instance, the meeting creator is the only one who can publish polls within a hangout or change the meeting itself. It's also crucial to mention that the connection becomes a little wobbly when there are more than 160 attendees, so for meetings that big, we had to move to Zoom.

What recommendations would you give to someone considering this product?

great to use video call tool for small oraganisations

Pros

  • Enables Productivity
  • Trustworthy
  • Efficient Service
  • Over Delivered

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