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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

97 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Fair
  • Helps Innovate
  • Enables Productivity

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Facilitator Functions

81

Application Share

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

83

Business Value Created

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Ankit S.

  • Role: Information Technology
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Easy to access and simple

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

I used Google Meet and it's very easy to use. Simply just Login your gmail and use it.

What is your favorite aspect of this product?

Simplicity and usability.

What do you dislike most about this product?

Nothing to dislike.

What recommendations would you give to someone considering this product?

Simplicity, usability

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Rahul S.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2022

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

The user interface is simple and straightforward. The use is very stable and without time constraints thanks to the connection with our Google Cloud. The meeting is open to the public and a large number of people are invited to attend. Even when no one is physically present, this tool allows for the quick organization of meetings. Because GoogleTools is extensible, it can be used with a wide range of market participants. No downloads are required for users to participate in the browser.

What is your favorite aspect of this product?

Excellent audio and video quality. On the audio side, I thought noise cancellation worked well. We can attend meetings from anywhere with a smartphone. Everyone has access to the software's free version.

What do you dislike most about this product?

It is necessary to improve the low network coverage performance. Message removal should be added. There is a limited amount of time for free meetings; this should be increased slightly.

What recommendations would you give to someone considering this product?

The auto-brightness feature while doing video conferencing in low light conditions is really the best and this is the future that I like the most, as this helps me to host or join the meeting in low light condition as this auto bright the video quality which helps me to do seamless video meetings, thus this is the one that I like the most, on the other hand, I also like the screen sharing feature which is easy to use and I have the option to share half as well as full screen.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Effective Service

Rimsha K.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Works best in a Google Workspace environment.

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

For departments like mine, where we generally favour Google softwares, the complementary functionalities that exists between Google Meet and other Google owned softwares like Calendar , Sheets , Drive etc creates an effective workflow process between active video meeting sessions and activities such as file sharing and automatic video meeting scheduling.

What is your favorite aspect of this product?

I love Google Meet apps. even more than the web browser variant. Having the Google Meet app on my phone leaves me able to connect to team group meetings from anywhere I am. The ability to do the aforementioned is a necessity in the modern workplace.

What do you dislike most about this product?

I am all too used to Google Meet glitching in the course of a long durated screen sharing session. Leaving me having to completely restart my computer device and rejoin the screen sharing session all over again.

What recommendations would you give to someone considering this product?

For teams , departments and organizations tilted towards using Google workspace apps. , there are lots of good benefits to using Google Meet. These benefits are a lot less crucial in teams where Google workspace apps. are not deployed.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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