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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

97 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Fair
  • Helps Innovate
  • Enables Productivity

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Facilitator Functions

81

Application Share

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

83

Business Value Created

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Danae S.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Not the best video quality

Likeliness to Recommend

6 /10

What differentiates Google Meet from other similar products?

The reliability is not as good

What is your favorite aspect of this product?

The usability

What do you dislike most about this product?

Reliability and quality of video

What recommendations would you give to someone considering this product?

Check the quality

Pros

  • Reliable
  • Performance Enhancing
  • Effective Service
  • Helps Innovate

Cons

  • Leverages Incumbent Status
  • Slower Product Innovation
  • Commodity Features

Bektaş Aykut A.

  • Role: Information Technology
  • Industry: Energy
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

An Essential Tool for Staying Connected and Produc

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

One key differentiator of Google Meet is its integration with other Google products and services. As a part of the Google Workspace suite of tools, Google Meet is seamlessly integrated with other popular tools like Gmail, Calendar, and Drive.

What is your favorite aspect of this product?

Its focus on security and privacy. Google Meet uses industry-leading encryption and security protocols to protect users' data and privacy during meetings. This can give users peace of mind and confidence that their meetings are secure and private.

What do you dislike most about this product?

Google Meet is only available to users with a Google account and internet access. The limitations on the number of participants that can join a Google Meet meeting.

What recommendations would you give to someone considering this product?

If you are considering using Google Meet, there are a few recommendations that you may want to keep in mind. First, make sure that you have a Google account and access to the internet. These are necessary requirements for using Google Meet, so you will need to ensure that you have these resources available. Next, consider the features and capabilities of Google Meet to see if they meet your needs. Google Meet offers a variety of features, such as screen sharing, virtual backgrounds, and real-time captions and translation, that can be useful for different types of meetings and collaboration.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Bobby V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2022

Simple interface with quality features

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google Meet is focusing on simplicity and ease of use.

What is your favorite aspect of this product?

Google Meet is used very easily and works brilliantly across companies using different collaboration software. There's no need to install a client to join a meeting.

What do you dislike most about this product?

Some advanced features usually found in competitors are missing.

What recommendations would you give to someone considering this product?

Google Maps is working great, and it integrates easily with other software solutions.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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