What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
97 Plan to Renew
1
Since last award
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Fair
- Helps Innovate
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Instant Messaging
Audio Controls
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Facilitator Functions
Application Share
File Transfer
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Google Meet Reviews
Danae S.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Dec 2022
Not the best video quality
Likeliness to Recommend
What differentiates Google Meet from other similar products?
The reliability is not as good
What is your favorite aspect of this product?
The usability
What do you dislike most about this product?
Reliability and quality of video
What recommendations would you give to someone considering this product?
Check the quality
Pros
- Reliable
- Performance Enhancing
- Effective Service
- Helps Innovate
Cons
- Leverages Incumbent Status
- Slower Product Innovation
- Commodity Features
Bektaş Aykut A.
- Role: Information Technology
- Industry: Energy
- Involvement: IT Leader or Manager
Submitted Dec 2022
An Essential Tool for Staying Connected and Produc
Likeliness to Recommend
What differentiates Google Meet from other similar products?
One key differentiator of Google Meet is its integration with other Google products and services. As a part of the Google Workspace suite of tools, Google Meet is seamlessly integrated with other popular tools like Gmail, Calendar, and Drive.
What is your favorite aspect of this product?
Its focus on security and privacy. Google Meet uses industry-leading encryption and security protocols to protect users' data and privacy during meetings. This can give users peace of mind and confidence that their meetings are secure and private.
What do you dislike most about this product?
Google Meet is only available to users with a Google account and internet access. The limitations on the number of participants that can join a Google Meet meeting.
What recommendations would you give to someone considering this product?
If you are considering using Google Meet, there are a few recommendations that you may want to keep in mind. First, make sure that you have a Google account and access to the internet. These are necessary requirements for using Google Meet, so you will need to ensure that you have these resources available. Next, consider the features and capabilities of Google Meet to see if they meet your needs. Google Meet offers a variety of features, such as screen sharing, virtual backgrounds, and real-time captions and translation, that can be useful for different types of meetings and collaboration.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Bobby V.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2022
Simple interface with quality features
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Google Meet is focusing on simplicity and ease of use.
What is your favorite aspect of this product?
Google Meet is used very easily and works brilliantly across companies using different collaboration software. There's no need to install a client to join a meeting.
What do you dislike most about this product?
Some advanced features usually found in competitors are missing.
What recommendations would you give to someone considering this product?
Google Maps is working great, and it integrates easily with other software solutions.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing