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Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

82

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Abhishek A.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

A great tool with minimal setup.

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

First of all, with google meet, we don't require to create any specific account for doing video conferencing on Google meet as we can simply log in with our Gmail account and start a call like that. But at the same time, it is also free of cost if you want to use most of it's features unlike other applications where they charge a lot on the name of primium subscriptions.

What is your favorite aspect of this product?

I love the we I can start a call on Google meet in just one click, other person just need to enter the meet code and it will strat like that. No additional steps are needed to join the meet. And my fav part is one can connect to some other person, they can do directly via their Gmail account.

What do you dislike most about this product?

This product still lacks in terms of video quality as compared to some other tools.

What recommendations would you give to someone considering this product?

I would tell people to try it once I hope it is worth giving a try before moving to other options.

Pros

  • Enables Productivity
  • Trustworthy
  • Efficient Service
  • Inspires Innovation

Vivian G.

  • Role: Human Resources
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Great for remote work

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

It is very simple to use and intuitive

What is your favorite aspect of this product?

The aesthetic and look and feel of the platform

What do you dislike most about this product?

Sometimes glitches and audio does not connect

What recommendations would you give to someone considering this product?

Great for team meetings

Pros

  • Enables Productivity
  • Client Friendly Policies
  • Helps Innovate
  • Continually Improving Product

Riya D.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

My dependable video conferencing tool!

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

Google Meet stands out for me because it easily integrates with google workspace, making it easy for me to schedule and collaborate. It's clean interface and browser-based access simplify things, while strong security and real-time captions enhance the experience. Overall, I believe Google meet shines because of it's convenience, reliability, and rational features.

What is your favorite aspect of this product?

I love how easy it is to use. I can quickly join meetings directly from my browser without needing to download anything, and the integration with Google Calendar makes scheduling and joining meetings an easy task. It’s simple, efficient, and trustworthy - exactly what I need for my work. My favorite thing about Google Meet is its user-friendly interface and easy integration with other Google services like Calendar.

What do you dislike most about this product?

I didn't face any problem.

What recommendations would you give to someone considering this product?

If you are considering Google Meet, I recommend that you take advantage of its solid integration with Google workspace tools. It makes scheduling and document sharing simple. Also, make sure to explore the real-time captions feature—it can be a game-changer for clarity in meetings. Be sure to check out the security settings and customizations to alter the experience to your needs.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

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