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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Fair
  • Helps Innovate
  • Enables Productivity

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

84

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Facilitator Functions

81

Application Share

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

83

Business Value Created

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Larry S.

  • Role: Industry Specific Role
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

My perspective on Google Meet.

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

One of the best things about Google Meet is its integration with other Google apps such as Calendar and Gmail. This makes scheduling and joining meetings a breeze. The user interface is straightforward and easy to use, and the platform's connection with the Google Cloud ensures stable and uninterrupted use.

What is your favorite aspect of this product?

Google meet is where we carry our daily and weekly team meetings. Most of us at the company are either in the field or working remotely, so meeting physically as a team rarely happens. I particularly appreciate the fact that it can support large meetings with up to 250 participants, making it ideal for organizations with many employees or online classes. The platform's variety of collaboration tools, such as screen sharing and recording allow for team work.

What do you dislike most about this product?

Google meet has been effective and satisfies all our needs.

What recommendations would you give to someone considering this product?

Google Meet is an excellent solution for remote teams and online classes as it provides robust features and seamless integration with other Google tools. It allows for quick organization of meetings without the need for any downloads by participants. The tool's extensibility makes it a versatile solution for use with a diverse set of market participants.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Umar U.

  • Role: Information Technology
  • Industry: Not for Profit
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2023

Streamline Your Meetings with Google Meet

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

It is user-friendly and easy to use, even for non-technical users, with a simple interface and straightforward controls.

What is your favorite aspect of this product?

I like the cross-platform compatibility of the product.

What do you dislike most about this product?

very Limited Customization Options. In comparison to other video conferencing platforms, Google Meet has very limited options for customization.

What recommendations would you give to someone considering this product?

Assess your internet speed and reliability as the product requires high speed and reliable internet access.

Pros

  • Altruistic
  • Generous Negotitation
  • Reliable
  • Performance Enhancing

Khalid A.

  • Role: Information Technology
  • Industry: Not for Profit
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2023

The Future of Video Conferencing with Google Meet

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

It has high-quality video and audio. This results from the product using cutting-edge technology to deliver high-quality video and audio, allowing for clear and seamless communication during virtual meetings.

What is your favorite aspect of this product?

Large meeting capacity, it has the ability to host meetings with over 250 participants.

What do you dislike most about this product?

Internet Speed Requirement. As it needs a stable and fast internet connection, this make it a downside especially to users in remote area.

What recommendations would you give to someone considering this product?

Consider Integration with other tools, If you are planning to integrate tools, you should check if that is supported.

Pros

  • Continually Improving Product
  • Caring
  • Saves Time
  • Generous Negotitation

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