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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Fair
  • Helps Innovate
  • Enables Productivity

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

84

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Facilitator Functions

81

Application Share

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

83

Business Value Created

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

George C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Whenever I can, I emphasize the great virtues.

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Every time I put the tools that Google Meet offers me, I feel a sense of gratification for the comfort and quality that this program presents in each of the video conferences that I start, this is by far one of the best programs we have had for summon each of our partners and employees of the company in one place regardless of the distance where they are, the quality of vision and convenience of finding this application from any device make it the ideal tool to connect with each of our contacts as quickly and efficiently as possible. The software of this program is designed with the latest trends in technology.

What is your favorite aspect of this product?

Google Meet has been an excellent help for our work, since this is the main platform where we can discuss the relevant issues of the company, the design is nice and simple, anyone can implement each of the functions of this program, I love this program because it meets the objective of keeping us connected with each of the contacts that we have on file, the popularity of this program makes it easy for each of them to know about your service, there are very few programs that offer this level of comfort for video conferences is why Google Meet has been our first and only choice for a long time.

What do you dislike most about this product?

It is really important to note that the internet connection to run this program must be constant and fluid, otherwise the program has faults and will not play optimally, also on the other hand in the mobile versions I have to get the services of the application and download it to use it without any problem, other programs do not need to take up space on my system to start the section and use it pleasantly

What recommendations would you give to someone considering this product?

Whenever I can, I emphasize the great virtues that Google Meet has and each one of our colleagues recommends it for its high quality. There are many people who use the services of this software, which is one of the best programs with the audiovisual quality you need. each user to meet with a large list of people that you can enter the room or call, the ease of use is one of the biggest factors that makes this program the first option to recommend, this program is one of the best applications that the google world.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ivan P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Google Meet is an excellent program

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google Meet stands out a lot for the quality of its service, since it is gratifying to implement it and have all kinds of calls through this means, this software makes communication with your co-workers and family much more pleasant and stable, there are many aspects that make this program different and that it is the first option to connect from any device with a web connection, Google Meet perfectly fulfills the mission of having a dynamic and safe space to interact with each of your contacts.

What is your favorite aspect of this product?

What I like about this program is the ease with which we can use each of its functions to fuel communication in each of the calls, on the other hand, one of the most outstanding features of Google Meet is the image quality and audio that is maintained in each conference, for us it is essential to have a stable space that meets our demands and specifications to meet with our coworkers and share company projects, without a doubt Google Meetn is the most feasible solution to carry out multiple video calls that will promote the development of my work.

What do you dislike most about this product?

One of the problems that the program presents is the denial or complication for users who do not have a Gmail account, unfortunately these people will not be able to join a video call so easily, making the experience somewhat complicated and tedious, this is something that can be better for the integration of many more users who wish to join a call, but in general we are very happy with our experience with this program.

What recommendations would you give to someone considering this product?

The reputation of Google and each of its appeals is very good and Google Meet is an excellent program that is not exempt from this success, since the software with which this program is designed is very stable and does not present any problems, without No doubt this program fulfills its mission to create a safe space to communicate with our contacts and discuss each of the company's jobs, which is why he always recommended this incredible program.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Carissa M.

  • Role: Human Resources
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

A Software That Gives Value for your Business

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

It is very simple to use! I have never seen such where you can easily set up a meeting without any complex processes included.

What is your favorite aspect of this product?

Oh, I guess I already mentioned some from the previous question. But, I also love the many features and background of this software. I know there will be more to it in the future.

What do you dislike most about this product?

I hope that they will improve the capability for a "facilitator" to see who raises their hands during the meeting or allow the facilitator to see his audience while presenting or sharing screen. So far, that's the only thing that I could think of.

What recommendations would you give to someone considering this product?

This is such a marvelous tool for collaboration, you can easily schedule and record meetings at your own phase. The fact that it also incorporates with other Google Apps is just superb. :)

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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