What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceGoogle Meet Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Google Meet.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Fair
- Helps Innovate
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Instant Messaging
Audio Controls
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Facilitator Functions
Application Share
File Transfer
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Google Meet Reviews
Karol B.
- Role: Operations
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Feb 2023
Quality and effective communication.
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Its cost is more flexible, the capacity it offers in the number of participants in meetings or events, high-performance security, Meet allows smooth, effective, and high-quality communication. In addition, it is very easy to use and provides convenience, efficiency, and simplicity necessary to hold conversations in various circumstances and locations.
What is your favorite aspect of this product?
I value the ease with which its interface can be used by anyone in our company, the quality of audio and video in each connection, as well as security standards in chats and video connections that allow us to ensure the confidentiality of information. It also encourages and promotes teamwork and facilitates screen sharing.
What do you dislike most about this product?
I have not had any displeasure with the use of this tool so far.
What recommendations would you give to someone considering this product?
It is an amazing tool that covers everything you need to keep your communications secure, smooth, and high-quality from anywhere. It is very easy to use and also allows you to create a tidy and professional-looking workplace.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Santosh K.
- Role: Vendor Management
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Feb 2023
Fantastic product
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Google Meet is an excellent app for video conferencing, meetings, and class instruction. The best part is that it is free and very simple to use, with no extra features that make it a difficult app to use. And you have the same number of features as paid apps.
What is your favorite aspect of this product?
The best feature of Google Meet is its simple and user-friendly interface. You can literally begin with a few mouse clicks. Furthermore, the number of people who can connect at the same time while maintaining high video/audio quality makes it the best meeting software to use.
What do you dislike most about this product?
One thing I wouldn't say I dislike, but it is an improvement that should be made: the chat details sent during the meeting disappear once the meeting is finished, so it would be helpful if the details remained after the meeting.
What recommendations would you give to someone considering this product?
Google Meet has a plethora of useful functions and features. From all of the available tools for Group meeting activities, it is up to the host management to ensure that the meeting is secure and only includes the members you expect. Most importantly, its primary function is to video conference between one and multiple users.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy
John K.
- Role: Human Resources
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2023
This is a software that will work but it is old
Likeliness to Recommend
What differentiates Google Meet from other similar products?
1) This is google's offering so the features will be basic. 2) It is very secure 3) The whole software experience is fast.
What is your favorite aspect of this product?
The fact that it is secure and I do not feel any threat from outsiders
What do you dislike most about this product?
The attachment format keeps having issues (word, pdf, xml, zip). Every time I send the share link as well, the features are restricted for the other party.
What recommendations would you give to someone considering this product?
This is a basic software which will work for you if you are just starting out. Expect nothing fancy.
Pros
- Appreciates Incumbent Status
- Enables Productivity
- Trustworthy
- Efficient Service
