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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Fair
  • Helps Innovate
  • Enables Productivity

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

84

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Facilitator Functions

81

Application Share

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

83

Business Value Created

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Miriam W.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

This Google Meet Thing Is Awesome

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

I also like how Google Meet syncs up with other Google Workspace applications by default. During Google Meet video conferences, I can easily exchange files from my Google Drive with other participants thanks to the aforementioned connection. Google Calendar is synced with Google Meet automatically, so any meetings I set up in Meet are likewise noted on my calendar

What is your favorite aspect of this product?

Google Meet is a great video conferencing service that I can use to communicate with anyone, whether it be a client, a coworker, or a friend. It's easy to use, and sharing my screen is a breeze, so I can focus on delivering your message. As an added bonus, it can function in tandem with other Google products, which streamlines processes.

What do you dislike most about this product?

Connectivity Issues Some people may struggle to utilize Google Meet because they don't have access to a reliable and fast internet connection. The free edition of Google Meet is restricted in functionality, therefore users may want to consider purchasing the commercial version.

What recommendations would you give to someone considering this product?

Meeting online using Google Meet is a terrific option for schools, businesses, and clubs. My own use of the software has shown me no downsides. One of the best things about the Google Meet app is that it allows you to host an endless number of meetings with anybody you choose, whether it friends, family, coworkers, or even strangers from around the world. To sign in and participate in the meeting, all we need is a Google account.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Nirav D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Excellent tool with great features

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google Meet works like a charm than other market driven products as it has the ability to provide more user friendly UI and ease of functionality for different day to day agenda for meetings and conferences. The Video and Audio quality are extremely excellent with clarity.

What is your favorite aspect of this product?

Google Meet has the ability to provide a Whiteboard which is available on only few of the platforms which distinguishes the outstanding product with excellent feature as pop out.

What do you dislike most about this product?

Google Meet works just fine as expected and doesn't have any fallback.

What recommendations would you give to someone considering this product?

Google Meet is highly recommended for the Small to Large Organisations as it does makes life easy for day to day hurdles and communication within the organisation for achieving high level of productivity efficiently.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ramon M.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

An outstanding program

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Unlike other tools we ourselves have the possibility to mention that it is different since the simplicity of use and ease of holding meetings. The union with Google Drive and calendar make daily work much easier.

What is your favorite aspect of this product?

What I love most about this instrument is that it is quite easy to use, and it associates perfectly with the other tools in the Google suite. In addition to that you don't need to download additional software to participate in a meeting and it integrates well with the Google Workspace productivity suite.

What do you dislike most about this product?

We have the possibility of mentioning that this instrument is one of the superiors because it is available to everyone, whether from a computer or from a mobile phone, which is why it is quite complete, and is oriented in the right direction.

What recommendations would you give to someone considering this product?

It has many facilities when using it, such as screen sharing or that various users have the possibility of combining with the camera setting.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Unique Features
  • Efficient Service

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