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Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

82

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Sarin J.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

The outstanding meeting application.

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Platform real time translation and live captioning promote accessibility and multilingual communication.

What is your favorite aspect of this product?

I like how Google Meet and Google Workspace integrate to make meeting management easier. Security measures like encryption provide confidence.

What do you dislike most about this product?

Some video conferencing solutions have more advanced functionality.

What recommendations would you give to someone considering this product?

recommended for individuals seeking a simple, reliable video conferencing solution with breakout rooms and noise cancellation.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Less Caring
  • Less Fair

Javier R.

  • Role: Finance
  • Industry: Construction
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Virtual Hard Hats; Reshaping our Operations

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google Meet is such a cornerstone of our daily operations. One of the things that sets Google Meet apart from other video conferencing tools is its integration with the broader Google Workspace ecosystem. We’re already using Google Sheets, Docs, and Drive extensively, so having a video meeting platform that effortlessly ties into these tools just makes sense. For instance, during budget review meetings, I can easily

What is your favorite aspect of this product?

One of my favorite features—though it's tough to pick just one—is the automatic live captions. In our industry, there’s often a lot of background noise, whether it’s the hum of construction machinery or the bustle of an open-plan office. Live captions ensure that nothing gets lost in translation, and they’ve been particularly helpful during those meetings with less-than-stellar audio connections.

What do you dislike most about this product?

If I had to nitpick, I’d say that Google Meet could improve its breakout rooms feature. While it’s great for small group discussions, I’ve found it a bit clunky when trying to split larger teams into smaller, focused groups mid-meeting.

What recommendations would you give to someone considering this product?

In the grand scheme of things, Google Meet has been incredibly beneficial for Mbuilds. It’s streamlined our communication, making it easier to stay connected with teams regardless of their location. I 100% recommend it

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Smriti P.

  • Role: Industry Specific Role
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Meet - makes you feel comfortable and awesome

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Well In personal video conferencing is the best experience you will get you will not forget

What is your favorite aspect of this product?

Well I love the emotions and smiles which are there for us in the application

What do you dislike most about this product?

Well there is nothing which I dislike about this application

What recommendations would you give to someone considering this product?

It is a loving and best application I have ever seen

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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