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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

83

Business Value Created

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Saurabh S.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Fantastic product with great usable features!

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Easy to use meet links for anyone to join but with secure allow only selected people in feature

What is your favorite aspect of this product?

Low latency,

What do you dislike most about this product?

The chat box is gone once meeting is over

What recommendations would you give to someone considering this product?

Good product to consider for basic, enterprise or any use case

Pros

  • Respectful
  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity

Vishnu M.

  • Role: Operations
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Amazing Meeting Platform

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

It helps me to connect with my colleagues and friends who stays outside of India and it does not require any VPN. It helps me conduct meetings on regular basis. I personally use it for many meetings outside of my work as well. The UI is very simple and interactive. It saves a lot of time and you can use it on the go.

What is your favorite aspect of this product?

You can just login into your Gmail and start your meeting. It is so simple and it does not require you to connect on VPN. Many countries ban video calling applications. However, Google Meet is available for almost all the countries.

What do you dislike most about this product?

There are limited features available in the free version compared to other video conferencing platforms.

What recommendations would you give to someone considering this product?

If you have a business and your requirements are relatively small, Google meet will be a great asset for you. It fulfills your privacy concerns as well. Overall this product is a good deal compared to other video conferencing platform.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Oct 2023

It's good but with issues with devices

Likeliness to Recommend

9 /10

Pros

  • Enables Productivity
  • Unique Features
  • Efficient Service
  • Effective Service

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