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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

83

Business Value Created

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Suzi B.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Google Meet in Action

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

An incredible online meeting facilitation and scheduling as well as appointments booking itinerary. Vivid visual whiteboard webinars and BIM persistent chatting rooms. Full HD VCs, UC and UCaaS channels.

What is your favorite aspect of this product?

Unlimited recording and file sharing capabilities. Ease of implementation and deployment.

What do you dislike most about this product?

We are ok with it services,no complain at all.

What recommendations would you give to someone considering this product?

I would just request all to understand its terms of conditions then implement it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Unique Features

Krittika M.

  • Role: Industry Specific Role
  • Industry: Communications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

My favorite video conferencing tool!

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Ease of use. I also find it far more intuitive and easy to implement.

What is your favorite aspect of this product?

Google is also largely more accessible than other softwares, especially for countries in Middle East Asia and Africa. My favorite feature is creating an invite for a meeting from the calendar and having that be automatically set up, as opposed to say zoom, where you have to go the extra step to add it to your calendar. A small thing, but makes life so much easier.

What do you dislike most about this product?

I do find that Google Meet tends to glitch a bit more than softwares like Zoom. Screen sharing sometimes does not work, and it rarely starts unless you restart your system.

What recommendations would you give to someone considering this product?

Go for it! Between skype, zoom, teams, and meet, I've found meet to be the best!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Maggie J.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

High quality features

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

I can't think of any differentiators

What is your favorite aspect of this product?

The smooth interface

What do you dislike most about this product?

Can't think of any!

What recommendations would you give to someone considering this product?

Much more reliable than Zoom

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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