What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceGoogle Meet Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Google Meet.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Helps Innovate
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Instant Messaging
Audio Controls
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Application Share
Facilitator Functions
File Transfer
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Google Meet Reviews
Zeynep Ö.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Nov 2023
Great In Browser Support
Likeliness to Recommend
What differentiates Google Meet from other similar products?
In browser compatibility is definitely unmatched with any other competing products.
What is your favorite aspect of this product?
I really like to be able to creat instant meetings without any hussle
What do you dislike most about this product?
I would have loved to chat easily while using this tool
What recommendations would you give to someone considering this product?
I would recommend them to use this tool with Chrome instead of Safari or Edge
Pros
- Helps Innovate
- Continually Improving Product
- Efficient Service
- Caring
Halis Burhan Ç.
- Role: Operations
- Industry: Construction
- Involvement: End User of Application
Submitted Nov 2023
Fantastic Video Conferencing Tool.
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Very easy to set up meetings and very functional to invite users.
What is your favorite aspect of this product?
Especially the recording is very easy with Google Meet.
What do you dislike most about this product?
I would really liked to use chat function more easily.
What recommendations would you give to someone considering this product?
Similar to other Google products, this tool works best with Google Chrome.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy
Sanjay S.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Nov 2023
Good Product, Great Features
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Google Meet has the exact features you would require from a video meeting software. It also integrates into your calendar to book meeting effortlessly. The video is always stable and features during a meeting are just a click away on screen.
What is your favorite aspect of this product?
User Friendly 3rd party intergration Works well with other Google stack products
What do you dislike most about this product?
That their isn’t a desktop edition.
What recommendations would you give to someone considering this product?
This is an amazing product and if you use Google workspace then it will make your meetings and team interactions so much better. I would say use this product to experience it for yourself.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing