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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

83

Business Value Created

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Zeynep Ö.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Great In Browser Support

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

In browser compatibility is definitely unmatched with any other competing products.

What is your favorite aspect of this product?

I really like to be able to creat instant meetings without any hussle

What do you dislike most about this product?

I would have loved to chat easily while using this tool

What recommendations would you give to someone considering this product?

I would recommend them to use this tool with Chrome instead of Safari or Edge

Pros

  • Helps Innovate
  • Continually Improving Product
  • Efficient Service
  • Caring

Halis Burhan Ç.

  • Role: Operations
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Fantastic Video Conferencing Tool.

Likeliness to Recommend

6 /10

What differentiates Google Meet from other similar products?

Very easy to set up meetings and very functional to invite users.

What is your favorite aspect of this product?

Especially the recording is very easy with Google Meet.

What do you dislike most about this product?

I would really liked to use chat function more easily.

What recommendations would you give to someone considering this product?

Similar to other Google products, this tool works best with Google Chrome.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Sanjay S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

Good Product, Great Features

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

Google Meet has the exact features you would require from a video meeting software. It also integrates into your calendar to book meeting effortlessly. The video is always stable and features during a meeting are just a click away on screen.

What is your favorite aspect of this product?

User Friendly 3rd party intergration Works well with other Google stack products

What do you dislike most about this product?

That their isn’t a desktop edition.

What recommendations would you give to someone considering this product?

This is an amazing product and if you use Google workspace then it will make your meetings and team interactions so much better. I would say use this product to experience it for yourself.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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