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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

83

Business Value Created

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Carolina S.

  • Role: C-Level
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Easy to use but basic option is very simple

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Very useful and friendly to use as everyone has a gmail account so it's a common ground and you don't need to ddownload any app.

What is your favorite aspect of this product?

The fact that you don't need to install any new programme.

What do you dislike most about this product?

Not being able to see my students while sharing the screen

What recommendations would you give to someone considering this product?

If you are going to use it everyday, go to the business option

Pros

  • Continually Improving Product
  • Efficient Service
  • Effective Service
  • Caring

Amey S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

User Friendly Application!

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google Meet is seamlessly integrated with Google Workspace (formerly G Suite), which includes Gmail, Google Drive, Google Calendar, and other Google applications. This integration allows for easy scheduling of meetings and sharing of documents within the Google ecosystem. Google Meet is known for its user-friendly interface. It's easily accessible through a web browser, mobile app, or directly from Gmail, making it convenient for users who are already using Google products.

What is your favorite aspect of this product?

My favorite aspect of this product are the AI-powered features like live captions are also highly valued for their ability to enhance accessibility and engagement during meetings. These aspects of Google Meet make it a compelling choice for both personal and professional communication needs. I can also highlight a commonly appreciated feature of Google Meet that many users find particularly beneficial: its integration with Google Workspace (formerly G Suite). This integration offers a seamless user experience, especially for those who are already using Google services like Gmail,

What do you dislike most about this product?

Differing features on different platforms. Google Meet behaves differently on Firefox compared to Google Chrome.

What recommendations would you give to someone considering this product?

Ensure that your device meets the system requirements for Google Meet, especially if you plan to use it for large meetings or in a professional setting. Spend some time exploring the Google Meet interface. Practice scheduling and joining meetings, using different features like screen sharing, changing backgrounds, and enabling captions. Use AI-powered features such as live captions for better accessibility and enhanced meeting experiences.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Amjad H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Never miss a prospect of google meet

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Basically not many tools will integrate effectively with Google workspace than Google meet. It fantastic and integrate well with all your Google workspace.

What is your favorite aspect of this product?

I likes it's seamless integration to Google calendar, Google emails etc where you can share files and attach them to these Google workspace efficiently. I love its huge and fantastic audio and video controls during meetings which ensure you keep the meeting at bay and organized. The availability of whiteboard and screen sharing ensure you present you work effectively and showcase your ideas.

What do you dislike most about this product?

I have not experienced any challenges with Google drive so far and am glad it has been useful to me

What recommendations would you give to someone considering this product?

Always take a precaution of using this tool excessively to booster your collaboration work .

Pros

  • Client's Interest First
  • Helps Innovate
  • Continually Improving Product
  • Reliable

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