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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

83

Business Value Created

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Sam Z.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Every Meeting Now Starts With Google Meet

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

Seamless integration with Gmail, Google Docs, and other products within the Google Suite.

What is your favorite aspect of this product?

How quick it is to connect and join a meeting. Simple interface, fast and reliable.

What do you dislike most about this product?

Call quality can be compromised often - requiring users to turn off video to maintain quality of audio.

Pros

  • Enables Productivity
  • Includes Product Enhancements
  • Helps Innovate
  • Reliable

Cons

  • Vendor Friendly Policies
  • Vendor's Interest First
  • Less Friendly Negotiation

Hassan K.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Very easy & simple to use

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Easy to connect with other participants. Can invite people with link. Offers many features to enhance the meeting.

What is your favorite aspect of this product?

Chat options while having the meetings helps to share the messages & notes with other participants.

What do you dislike most about this product?

No dislikes using G meet

What recommendations would you give to someone considering this product?

Must have product helps any kind of business to connect with team & clients.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

akanksha n.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2023

quality of features and great product

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Gmeet can be easily acsessible when we open google or chrome as it is available in google workspace and it has a great feature of real time captioning feature which makes gmeet at high standards.

What is your favorite aspect of this product?

The ability to join meetings straight from a web browser without the need to install additional software, which makes google meet at top position.

What do you dislike most about this product?

A disadvantage of Google Meet is that its free version does not offer many advanced features , some interactive tools are only available with paid subscriptions and it does not provide features like virtual background , emojis or gifs like in microsoft teams.

What recommendations would you give to someone considering this product?

It contains quality of features and quality of support for who are considering paid version , we can easily access from google workspace and integrate easily to other platforms or other google applications.

Pros

  • Caring
  • Security Protects
  • Continually Improving Product
  • Reliable

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