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Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

82

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

HARSH K.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Easy Method of video confrencing

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google Meet have ai noise cancellation feature that remove background noise which helps in more focusing on meeting guide.

What is your favorite aspect of this product?

i like all its feature which helps in productive video confrencing , its breakout room and noise cancellation feature is what i like the most.

What do you dislike most about this product?

using it from a long year and i feel secure using it.

What recommendations would you give to someone considering this product?

Meet fulfill needs and demand of video confrencing by providing secure method of video confrencing which helps in scheduling meeting and seminar.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Atutha F.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

My Experience With Google Meet

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

With Google meet, we handle all aspects of conferencing and communication. It's an all in one solution.

What is your favorite aspect of this product?

With Google Meet, I like that communication with teams is easy and also super secure. Handling online meetings with Google Meet is straightforward

What do you dislike most about this product?

Zero problems as Google Meet has more than delivered.

What recommendations would you give to someone considering this product?

For effective communication and also online business meetings, I recommend Google Meet. It's simple and has all a business needs.

Pros

  • Continually Improving Product
  • Reliable
  • Efficient Service
  • Effective Service

Renato L.

  • Role: Industry Specific Role
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

A Great Web Conferencing Software

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

From web conferencing to online realtime video and audio calls, Google Meet is amazing and makes doing business online/virtually easy.

What is your favorite aspect of this product?

Ease of launching and sending invites to attendants makes it great. It's very secure and integration with most Google products is seamless and makes it better

What do you dislike most about this product?

Not issues experienced while using Google Meet.

What recommendations would you give to someone considering this product?

It's the best any business can have for web conferencing and I recommend it. Very affordable too.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Caring

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