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Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

82

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Rahul B.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Easy to use and integrate with organization emails

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

While escalating our software issues, Google meet helps us to share the screen and provide values to the other user

What is your favorite aspect of this product?

Ease to record video calls for future reference

What do you dislike most about this product?

if it is having remote access that will be great

What recommendations would you give to someone considering this product?

Best product for screen sharing

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Amiya S.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Great for Google users,

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

It works effortlessly with Google Calendar, Gmail, and Google Drive, making scheduling and sharing meeting materials straightforward.

What is your favorite aspect of this product?

My favorite aspect of Google Meet is its seamless integration with Google Workspace.

What do you dislike most about this product?

What I dislike most about Google Meet is the limited functionality in the free version, such as the shorter meeting durations and lack of advanced features like breakout rooms and attendance tracking, which are available only in paid plans.

What recommendations would you give to someone considering this product?

If you need advanced features like breakout rooms, polls, or attendance tracking, you may need to opt for the paid version, as the free version has limitations.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Effective Service

Kasan P.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

"Simple Team Communication."

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

My overall experience using this software has been amazing. I use it for all my online meetings. Meet is free to use with your Google accounts.

What is your favorite aspect of this product?

I appreciate how simple it is to use and comprehend. The fact that it is integrated with other Google products, including gmail and Google Classroom, makes it convenient to communicate with other people.

What do you dislike most about this product?

In addition, the file size while recording meetings is large compared to the duration of the recording, and the captions require some works.

What recommendations would you give to someone considering this product?

Not a single Google Meet has all the required features. However, I believe that in order to verify connectivity, it ought to offer an Internet speed meter.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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