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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

84

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Facilitator Functions

81

Application Share

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

83

Business Value Created

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Oladapo A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

Made communication easy within teams

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

Meeting room feature is a very unique feature for video conferencing

What is your favorite aspect of this product?

Google meet starts up very fast and easily.

What do you dislike most about this product?

The UI can be better, and more intuitive.

What recommendations would you give to someone considering this product?

If you're hosting long meetings, webinars, or need recordings, go for Google Workspace.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Briana M.

  • Role: Operations
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Google Meet in Workspace is a Gem!

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

This maybe the mainstream answer but really, Google Meet has the best data integration capabilities for users subscribed to business. I remember today one member in my work group asking how would we cope with some translations from a previous meet if Google Meet had not introduced the captions for all recorded meetings.

What is your favorite aspect of this product?

I love Meet's ability to understand that a user has muted and therefore stops them from continuing to talk through a well-thought notification. I also really like their whiteboard's capability especially for Heads of Departments who usually head meetings and need immediate feedback.

What do you dislike most about this product?

I dislike the fact that no way the presenter or owner of the meeting would know when an urgent message or issue has been raised in a meeting. They always have to instinctively come back to meet to read arising issues or allow hands raised to speak.

What recommendations would you give to someone considering this product?

You could use basic for all your personal needs. But for a business, use the business option it is awesomely good.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Cons

  • Slower Product Innovation
  • Less Fair
  • Vendor's Interest First

Lawrence J.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2025

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Easy to setup

What is your favorite aspect of this product?

Meeting control

What do you dislike most about this product?

I have no dislike on the product

What recommendations would you give to someone considering this product?

To try it out

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

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