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Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

82

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Umang T.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

"The best user friendly video conferencing tool"

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google Meet is a well designed video conferencing tool that enhances online meetings and organizational workflow collaboration and offers various other features such as screen sharing, high quality audio and video virtual meetings, chat option and integration with google workspace stands it out from other similar products.

What is your favorite aspect of this product?

Google meet offers various standout features such as user friendly interface, customizable layouts, screen sharing integrated with chat and integration with google workspace which makes it the best video conferencing tool and are my favorite aspects of this product.

What do you dislike most about this product?

Google Meet is a well developed communication tool and there is nothing as such to dislike about this product.

What recommendations would you give to someone considering this product?

If you are exploring tool which is budget friendly, has simple user interface and comes loaded with several features for video conferencing, then Google Meet is the best tool you can opt for.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rohit Y.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

"Powerful and Simple, But Few Features."

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google Meet's integration with other Google Workspace products distinguishes it from Zoom and Microsoft Teams. This simplifies meeting scheduling and joining for Google-using companies. Gmail and the calendar provide instant meeting scheduling.

What is your favorite aspect of this product?

Simply click a link to utilize it—no downloads necessary! Recent additions include backdrop blur and live captioning to improve meeting experiences. Seeing everyone at once with the grid view makes meetings more interactive.

What do you dislike most about this product?

It is limited compared to other tools. Virtual backgrounds and breakout rooms are limited compared to Zoom. The recording capability is only available to paying users, which may disadvantage teams that need it.

What recommendations would you give to someone considering this product?

If your team uses Google Workspace and wants basic video conferencing, Google Meet is perfect. If your larger meetings or events need more functionality, consider Zoom or other options. Overall, it's a reliable tool for productive meetings and teamwork.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Brian John W.

  • Role: Information Technology
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Excellent addition to company communication

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Not everyone uses Jabber or Teams. Meet provides an additional alternative to communicate through.

What is your favorite aspect of this product?

Ease of use - I mean, it's Google...

What do you dislike most about this product?

Nothing; the application works well for the entire company.

What recommendations would you give to someone considering this product?

Google Meet is an excellent addition for communications. It's simpler and to my knowledge less expensive than alternate options.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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