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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

84

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Facilitator Functions

81

Application Share

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

83

Business Value Created

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Shiv S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2025

Smooth and Secure experience with Google Meet

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google Meet’s simplicity makes it perfect for small groups. It gives a streamlined enjoy with intuitive controls and minimal setup, supporting meetings run easily and efficaciously.

What is your favorite aspect of this product?

Google Meet’s loss of cut-off dates for Google Workspace users is a first-rate plus. It permits teams to have longer, uninterrupted discussions with out demanding approximately meeting expiration.

What do you dislike most about this product?

The reality that Google Meet doesn’t support extra advanced customization options like virtual backgrounds or distinctive meeting analytics is a disadvantage for people who want these functions for branding or in-intensity reports.

What recommendations would you give to someone considering this product?

I’d exceptionally recommend Google Meet in case you're already within the Google Workspace environment. Its seamless integration with Gmail and Google Calendar makes dealing with conferences easy and green.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Lina T.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

Fantastic product!

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

It is the best in video conferencing and it has a good display and design

What recommendations would you give to someone considering this product?

It has the best data encryption and its a user-friendly interface software

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Anay M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2025

Explore Google Meet advantage for connected teams

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google Meet distinguishes itself through its smooth integration with the Google Workspace ecosystem. It is very convenient for users who are already using Google's services like Calendar, Gmail and Drive. Starting or joining a meeting can be done smoothly from these platforms. It has high-class security features like advanced encryption and access controls, essential for enterprise-level data protection. Scalability is a key differentiator, supporting large meetings with up to 1,000 participants and live streaming to vast audiences.

What is your favorite aspect of this product?

It's hugely convenient to schedule meetings directly from Google Calendar, automatically generating Meet links and sending invitations. Being able to easily share files from Drive during a meeting, collaborate on Docs in real-time, and even have meeting recordings automatically saved to Drive simplifies my workflow to a large extent. The fact that participants can easily join from their Gmail or Calendar invites, regardless of whether they have a Google account, also simplifies the process and makes collaboration much smoother. It just feels like a cohesive and efficient experience.

What do you dislike most about this product?

What I really don't like is even with decent bandwidth, occasional glitches, dropped calls and audio/video hiccups can disrupt the flow of meetings, especially with larger groups or during screen sharing. The live captioning accuracy, particularly with technical jargon or accents, are sometimes less than ideal, requiring participants to double-check the transcript for accuracy.

What recommendations would you give to someone considering this product?

If someone is already familiar with Google Workspace ecosystem then Google Meet Enterprise is a no-brainer. Beyond that, the robust security features and administrative controls offer peace of mind, especially for larger organizations handling sensitive information. The scalability is impressive, handling large meetings and webinars with ease. Features like noise cancellation and live captions are genuinely helpful for improving meeting quality and accessibility. Just be sure to evaluate the specific needs and compare pricing against competitors to ensure it's the best fit for their budget.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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