What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Fair
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Instant Messaging
Audio Controls
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Facilitator Functions
Application Share
File Transfer
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Google Meet Reviews
Natalia L.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2025
Fantastic product
Likeliness to Recommend
What differentiates Google Meet from other similar products?
It has both video and audio conferencing call
What is your favorite aspect of this product?
It allows video, audio and text messaging systems
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Ellie P.
- Role: Sales Marketing
- Industry: Communications
- Involvement: Business Leader or Manager
Submitted Feb 2025
Connecting Teams Seamlessly: Our Experience .
Likeliness to Recommend
What differentiates Google Meet from other similar products?
One aspect of Google Meet that we appreciate is its integration with Google Workspace. Scheduling meetings through Google Calendar is straightforward, and the automatic inclusion of Meet links ensures that everyone has easy access. This integration streamlines our workflow, allowing us to focus more on the content of our meetings rather than the logistics.
What is your favorite aspect of this product?
The real-time captioning feature has been particularly beneficial during our international calls. It provides live captions, which help bridge language barriers and ensure that all participants can follow along, regardless of accents or audio quality. This has enhanced our inclusivity and understanding during discussions.
What do you dislike most about this product?
Absolutely Nothing.
What recommendations would you give to someone considering this product?
Google Meet has been instrumental in maintaining our team's cohesion, especially during remote work periods. The platform's user-friendly interface and accessibility across devices make it easy for team members to join meetings from anywhere, ensuring that our communication remains uninterrupted.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Trustworthy
Ezinne A.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Feb 2025
Fantastic and Easy to use product
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Google Meet stands out for its seamless integration with Google Workspace (Docs, Sheets, Calendar), and ease of use with a simple interface, making it ideal for users already within the Google ecosystem.
What is your favorite aspect of this product?
I would say my favorite aspect of Google Meet is how effortlessly it integrates with other Google Workspace tools. The way it syncs with Calendar to create meetings and share links, plus the instant access to documents during a call, makes it super convenient and streamlined.
What do you dislike most about this product?
One thing I find a bit limiting is the lack of advanced customization options for meeting layouts compared to some competitors. It would be great to have more control over how participants are displayed or prioritized on screen.
What recommendations would you give to someone considering this product?
I would recommend Google Meet for anyone. It’s a solid, user-friendly option for casual to business meetings.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing