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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

84

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Facilitator Functions

81

Application Share

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

83

Business Value Created

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Bethsheeba M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2025

User friendly and reliable software.

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Here are the following criteria's differ from others Flexible price and access Security Realtime support Access

What is your favorite aspect of this product?

The favorite part of the product is Seamless operations.

What do you dislike most about this product?

Capacity of the participant and low band with connections

What recommendations would you give to someone considering this product?

The following recommendations are useful for those who are considering Google Meet. Seamless integration with google workspace

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

prakash S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

online meeting safety and ease communication

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

secure and simple, this video solution is perfect for mobile corporate teams.

What is your favorite aspect of this product?

communication is secure using end-to-end encryption.

What do you dislike most about this product?

recording is only available to subscription subscribers.

What recommendations would you give to someone considering this product?

reduce background noise by auto-muting when you enter. simple, clutter-free ui.

Pros

  • Caring
  • Helps Innovate
  • Effective Service
  • Inspires Innovation

SAMUEL A.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

Easy to use. Try it

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google Meet is special because it's super easy to use and connects really well with other Google tools I already use!

What is your favorite aspect of this product?

My favorite aspect is the ability to easily record and save meetings directly to Google Drive, making it simple to review and share lectures with students.

What do you dislike most about this product?

The limited free version features, particularly the 60-minute meeting limit, can be restrictive for longer lectures or discussions.

What recommendations would you give to someone considering this product?

Just try it out, it's really easy to use and if you already have a Google account, you're basically all set! I would recommend carefully evaluating your specific meeting and collaboration needs, and considering the seamless integration with other Google tools, before deciding if Google Meet is the right fit for your academic or professional requirements.

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Inspires Innovation

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