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Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

82

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Bikash B.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Great product Makes enterprise work easy

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Greet services and functionality

What is your favorite aspect of this product?

No limit on timr

What do you dislike most about this product?

Nothing its great

What recommendations would you give to someone considering this product?

Great product, very useful

Pros

  • Over Delivered
  • Reliable
  • Enables Productivity
  • Client Friendly Policies

Vinay K.

  • Role: Finance
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Easy to use and fanatic product

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Everyone using google relate apps so it easy to access.

What is your favorite aspect of this product?

Its interface are very neat and clean

What do you dislike most about this product?

Sometimes its buffering

What recommendations would you give to someone considering this product?

It is easy to access and cheaper then other similar apps

Pros

  • Reliable
  • Performance Enhancing
  • Effective Service
  • Inspires Innovation

Geetanand sagar E.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2024

Wonderful product to use

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

The google meet interface is very good compared to other platforms

What is your favorite aspect of this product?

The interface and ease to communicate between users is very interesting and unique with other products

What do you dislike most about this product?

Nothing much dislikes about the product

What recommendations would you give to someone considering this product?

To integrate ai to summarise long time sessions and give a summary to the user

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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