What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Fair
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Instant Messaging
Audio Controls
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Facilitator Functions
Application Share
File Transfer
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Google Meet Reviews
Joseph I.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: End User of Application
Submitted Jul 2025
Meeting made easy and seamless
Likeliness to Recommend
What differentiates Google Meet from other similar products?
It's simple, easy to use and web based which isn't stressful connecting
What is your favorite aspect of this product?
Been able to customize some setting for co-organizer
What do you dislike most about this product?
None for now
What recommendations would you give to someone considering this product?
Bets for a quick meeting cos most of the times, it's already on the device
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Unique Features
Rohit D.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jul 2025
Effortless Meetings with Smart Integration.
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Google Meet is a secure, browser-based video conferencing tool with smart AI features and seamless Google Workspace integration, ideal for users needing simplicity, scalability, and cost-effectiveness.
What is your favorite aspect of this product?
My favorite aspect of Google Meet is its seamless integration with Google Workspace, which makes scheduling and collaboration incredibly easy. Combined with AI features like live captions and noise cancellation, it creates a smooth and efficient meeting experience.
What do you dislike most about this product?
One downside of Google Meet is that some advanced features, like breakout rooms or noise cancellation, are only available in higher-tier paid plans. Additionally, it lacks some customization and webinar tools compared to competitors like Zoom.
What recommendations would you give to someone considering this product?
If you're already using Google Workspace, Google Meet is a natural and efficient choice for video meetings. Just ensure your plan includes the features you need, especially if you're hosting large or interactive sessions.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Victoria Mawedo I.
- Role: Public Sector
- Industry: Other
- Involvement: End User of Application
Submitted Jul 2025
Upgrade your services
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Google Meet stands out because of how well it integrates with other Google products like Gmail, Calendar, and Drive. Scheduling and joining meetings is super easy, and it doesn’t require any complicated setup or extra downloads.
What is your favorite aspect of this product?
My favorite thing about Google Meet is how simple and fast it is to use. I love how it connects directly with my Google Calendar so I can join meetings with just one click. The clean interface also makes it easy to focus on the conversation without distractions.
What do you dislike most about this product?
I feel that the video and audio quality aren’t as strong as competitors like Zoom, especially with larger groups.
What recommendations would you give to someone considering this product?
If you already use Google Workspace, Google Meet is a no-brainer because it fits in so well with the other tools. It’s perfect for simple, straightforward meetings.
Pros
- Fair
- Over Delivered
- Helps Innovate
- Continually Improving Product
