What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Fair
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Instant Messaging
Audio Controls
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Facilitator Functions
Application Share
File Transfer
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Google Meet Reviews
Rahul B.
- Role: Public Sector
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2026
Simple, Reliable, and Seamlessly Integrated for Ev
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Google Meet stands out for me its seamless integration with Google Workspace, making it incredibly easy to schedule and join meetings directly from Gmail or Calendar.
What is your favorite aspect of this product?
My favorite aspect of Google Meet is its simplicity—it just works. Joining meetings is quick, the interface is clean, and it integrates smoothly with Gmail and Calendar, making everyday collaboration effortless.
What do you dislike most about this product?
I dislike most about Google Meet is its limited advanced features compared to some competitors, especially for large meetings or webinars.
What recommendations would you give to someone considering this product?
If you’re considering Google Meet, first think about how you already use other Google tools—if you’re in the Google ecosystem, it’s a great choice because scheduling and joining meetings is seamless.
Pros
- Enables Productivity
- Effective Service
- Inspires Innovation
- Saves Time
Adam M.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2026
Trails behind the competition…
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Integrates with other Google ecosystem. It only makes sense if used because it is not intuitive compared to competitor products like Teams.
What is your favorite aspect of this product?
Easy to launch
What do you dislike most about this product?
Basic features are hidden away - like the chat and it’s hard to tell whether the camera is on whilst the screen is shared
What recommendations would you give to someone considering this product?
Check where the features are in the UI before entering a business meeting
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Saves Time
Cons
- Commodity Features
- Less Efficient Service
- Under Delivered
Drashti D.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2026
The Noise Cancellation is Amazing.
Likeliness to Recommend
What differentiates Google Meet from other similar products?
A premium feature that works so well it feels like magic. if there’s background noise like a barking dog, crying baby or construction, google meet’s ai can also filter it out entirely. my voice is there loud and clear. this is way better then other tools I have try.
What is your favorite aspect of this product?
That i don’t have to deal with the noise inside of my house anymore. I can be on a call and my team won’t hear my children playing in the next room. it is an incredibly powerful ai feature that makes me seem so much more professional----even as everything around me may be falling apart.
What do you dislike most about this product?
This feature is not in free plan. it is not in the free version.
What recommendations would you give to someone considering this product?
If you are working from home and your environment is noisy, you will find that it's totally worth upgrading to a paid plan thanks to this feature.
Pros
- Trustworthy
- Effective Service
- Saves Time
- Altruistic
Cons
- Vendor Friendly Policies
- Leverages Incumbent Status
- Commodity Features
