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Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

82

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Product Strategy and Rate of Improvement

80

Ease of Data Integration

80

Breadth of Features

80

Availability and Quality of Training

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Rohan R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2024

Very Easy to use for Beginners

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google Meet not only integrates smoothly with Gmail and Calendar but also offers robust security features like end-to-end encryption and anti-abuse measures. Additionally, its ability to handle large groups without lagging ensures a seamless experience for both casual hangouts and professional meetings. Whether you're having a virtual coffee chat or a brainstorming session, Google Meet has got you covered for hassle-free online gatherings.

What is your favorite aspect of this product?

My favorite thing about Google Meet is how easy it makes connecting with people. Whether it's a quick catch-up with friends or an important meeting with colleagues, it's always smooth sailing. Plus, the added security features give me peace of mind knowing my conversations are safe and sound.

What do you dislike most about this product?

The main thing I dislike about Google Meet is that some features, like breakout rooms, are only available with certain plans. It would be great if all users had access to these handy features without any extra costs. Also, while it's generally reliable, occasional technical glitches can be a bit frustrating, especially during important meetings.

What recommendations would you give to someone considering this product?

If you're thinking about using Google Meet, here's the scoop: Use its Gmail and Calendar integration to schedule meetings hassle-free, make sure to keep things private with its security features, check out the different plans to see what suits you best, and always have a backup plan for tech issues. Overall, it's a solid choice for online meetings, but just be aware of what it can and can't do to make the most of it.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Jayant K.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2024

Meet efficiently & securely anyone on Google Meet

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

Whiteboard Smoothness Ease of using all options

What is your favorite aspect of this product?

Gmeet ui ver calming and easy to use

What do you dislike most about this product?

After sharing , sharip pop some time irritate and block taskbar

What recommendations would you give to someone considering this product?

Take it, implement it. You will love it

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ankit R.

  • Role: Finance
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

a smooth experience with virtual meetings

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

google meet stands out because it works so well with other google services. this makes it very easy for people who already use a lot of google products.

What is your favorite aspect of this product?

i like that google meet has a simple layout and videos that are very clear. Ai background change feature is amazing. Auto caption feature are very accurate.

What do you dislike most about this product?

the audio problems that happen a lot can be very annoying.

What recommendations would you give to someone considering this product?

if you already use google workspace, you should definitely try meet because it has great tools for working together.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Unique Features
  • Effective Service

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