What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Fair
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Instant Messaging
Audio Controls
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Facilitator Functions
Application Share
File Transfer
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Google Meet Reviews
Shahid F.
- Role: C-Level
- Industry: Communications
- Involvement: Business Leader or Manager
Submitted Jan 2026
Simple, Reliable, and Easy for Everyday Meetings
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Google Meet is easy to use and one click meetings links in calendar and email
What is your favorite aspect of this product?
It's being easy to schedule meeting directly from the calendar and join the meeting from one link in email.
What do you dislike most about this product?
While it's simple and easy to use, it can be feel limited for Advanced collaboration needs.
What recommendations would you give to someone considering this product?
You already use Google Workspace and Google Meet fits smoothly into your existing workflow.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Arulmurugan K.
- Role: Sales Marketing
- Industry: Energy
- Involvement: IT Leader or Manager
Submitted Jan 2026
A clean video call conferencing interface
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Google meets interface is very clean and simple, no complication in accessing it, very clear and gets the job done.
What is your favorite aspect of this product?
Multiple video conferencing and no usage of heavy-draining applications needed, the call can be deployed via webapp browsers only.
What do you dislike most about this product?
Can have some subtle extra features like its competitors.
What recommendations would you give to someone considering this product?
People who want light weight application and to access it in the web browsers without much hassle, can go for it.
Pros
- Effective Service
- Respectful
- Altruistic
- Client's Interest First
Zoya K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2026
The ultimate collaboration tool.
Likeliness to Recommend
What differentiates Google Meet from other similar products?
it’s better because it is integrated with the ecosystem. when i share a doc on a meet call myself, everyone has access like snap.” there’s no fussing with permissions. it’s an extension of my office, not just a phone call. it’s fantastic for teams that really need to get work together while they chat.
What is your favorite aspect of this product?
the gesture of raising your hand is distinct and does not create noise. also — i love the “tiled” view where i can see as many as 49 folks at one time. it gives it more of a community feeling. the background designs also are fun without being overly unprofessional. It’s a really nice piece of software that walks the line for business.
What do you dislike most about this product?
Some of our larger training events have 100 attendees But we are just shy of the full CTA benefits because 100 is really pushing it for our standard plan. i also think the settings menu is tipped away a little too far. That’s all fine — but then you want to switch to your microphone?
What recommendations would you give to someone considering this product?
and you’re one of those people who are trying to find ways that remote work can feel more connected, this is a great option. it’s designed to enable collaboration, not just conversation.
Pros
- Performance Enhancing
- Trustworthy
- Over Delivered
- Helps Innovate
Cons
- Slower Product Innovation
- Less Transparent
