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Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

82

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Product Strategy and Rate of Improvement

80

Ease of Data Integration

80

Breadth of Features

80

Availability and Quality of Training

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Manali D.

  • Role: Human Resources
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

its a fantastic and very useful product

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

It has various features like screen sharing and white board which makes it more efficient from the others

What is your favorite aspect of this product?

The clarity of sound and picture quality

What do you dislike most about this product?

The limited options of sharing

What recommendations would you give to someone considering this product?

Yes please purchase it

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Zulfan H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

Our day to day tool

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

Work as a package for our GWS

What is your favorite aspect of this product?

Integarted with orher products in GWS’ environment

What do you dislike most about this product?

Costlly for small organization

What recommendations would you give to someone considering this product?

It goes toe to toe with other product and it just matter of proce and preferences

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Acts with Integrity

Hanumanthu C.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2024

Most Prefect and easy to use meeting solution

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google meet is google solution to your meeting problems for remote teams and you can easily share meet link, via admin control you can make sure that everyone is on mute.

What is your favorite aspect of this product?

It has very low latency that google meet brings to your meeting, you don't have to worry that you are lagging behind while someone is explaining something.

What do you dislike most about this product?

There is nothing much that I dislike about Google meet, it is a perfect great choice for meeting solutions.

What recommendations would you give to someone considering this product?

It's a fully functional meeting tool that solves most of the requirements that I have to schedule and conduct a meeting. I am fully satisfied with the tool and recommend it.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Efficient Service
  • Transparent

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