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Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

82

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Product Strategy and Rate of Improvement

80

Ease of Data Integration

80

Breadth of Features

80

Availability and Quality of Training

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Santosh P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

Best tool for Meetings

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google meet is lightweight in memory consumption and space consumption, and it has a fast response to any activity.

What is your favorite aspect of this product?

Using Google Meet we can schedule a video meeting virtually irrespective of the place and screen sharing option is available which helps to present our screen. so, we can communicate in a better way with the team.

What do you dislike most about this product?

Not at the moment, everything looks good!

What recommendations would you give to someone considering this product?

Yeah! a well recommended product you can go ahead with this solution to enhance communications inside teams.

Pros

  • Respectful
  • Security Protects
  • Helps Innovate
  • Continually Improving Product

Russ M.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Simple tool that most can easily use

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Very easy and familiar provider in Google. Good chance you will use this tool at some point in your working career.

What is your favorite aspect of this product?

Super easy to use.

What do you dislike most about this product?

I struggle to get my default audio settings to work with Google Meet. My headset doesn't allow me to join via the conference audio. I instead have to dial in separately which is a pain. This doesn't occur with other tools.

What recommendations would you give to someone considering this product?

Give it a go. Super easy and common tool used by a lot of folks.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Varshini A.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Virtual Gatherings through Google meet

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

The additional features like noise cancellation and Auto-captioning differentiates it from other products.

What is your favorite aspect of this product?

The transfer of files between meeting participants.

What do you dislike most about this product?

sometimes due to slow network connection spelling mistakes are seen in auto-captions.

What recommendations would you give to someone considering this product?

I would love to recommend everyone that Google meet is the best platform to conduct meetings and easy to interact.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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