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Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

82

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Yasin O.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Oct 2024

Delightfully packed for anyone of any age to use.

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

They are user friendly

What is your favorite aspect of this product?

You can join in a meeting for as long as the host keeps it open

What do you dislike most about this product?

The fact that if you don't end a meeting you might find it still recording

What recommendations would you give to someone considering this product?

Go for it as its easy and already integrated to Google apps. Making file sharing easiest and the screen sharing features allows to learn on the platform and make decisions on the spot

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Sahil P.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

The Mastermind behind HD Video Calling.

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Ease of accessibility across multiple devices.Google Meet enhances high-quality video calling.Ease of integration with other Google Workspace tools.

What is your favorite aspect of this product?

Ability send instant messages.Google Meet enables ease of hosting engaging online meeting.Ability to make share video messages.It is enables ease of meeting recording.

What do you dislike most about this product?

Google Meet bandwidth usage/consumption is high when making high-quality video calls.

What recommendations would you give to someone considering this product?

Google Meet is great product for high-quality video calling and online meeting that I cannot hesitate to recommend to others.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Adil B.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

A quick hassle free connectivity across the globe

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

have been using google meet for almost past 3-4 years and one thing that has impressed me the most is its ease of use, especially since the time it was directly integrated with gmail application. Also the quality of voice calling and screen sharing has continously improved over the years with the updates. Scheduling of meeting is another feature that I personally find very convinient.

What is your favorite aspect of this product?

The best thing google meet is the screen sharing feature which I find very much compatible and easy to use. Different filters for background during video conference, which completlt focuses the person before the camera. I have given all my interviews for the job and that is many, via google meet with an excellent experience regarding if I have an issue with my laptop then immediately I can jump into the call via my mobile with link.

What do you dislike most about this product?

nothing to dislike, I found it most convenient for instant meetings, specifically the shortcut url for creating instant meetings i.e. meet.new

What recommendations would you give to someone considering this product?

Highly recommended product for audio video conferencing

Pros

  • Performance Enhancing
  • Trustworthy
  • Inspires Innovation
  • Generous Negotitation

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